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Supply Chain Staff (Retail)

icon building Company : Skechers
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Supply Chain Staff (Retail)

The Supply Chain Associate will be responsible for leading the distro of orders based on accounts PO and delivery schedule, and returns entry. He/She will also be responsible in allocation of orders and generation of pick tickets. He/She will manage customer service for socmed accounts. He/She will also drive improvement initiatives to ensure productivity and efficiency in the functions he/she is handling.

  • Execute the global and local company’s standard, processes, policies and systems in supply chain management.
  • Accurately and timely allocation of stocks based on accounts PO and delivery schedule.
  • Accurately and timely processing of returns and ensures correct quantity and return reason
  • Accurately and timely response to all socmed customer concerns whether thorough DM or comments.
  • Comprehensive monthly reporting of all concerns received with classifications.
  • Escalate to the right department any urgent queries or comments garnered from website and social media accounts.
  • Collaborate with other departments to ensure timely and accurate respond to customer needs.
  • Establish and maintain collaborative working relationships with customers to achieve customer satisfaction.
  • Submits required periodical report and updates to management.
  • Address and ensure closure all customer queries.
  • Assist SC Assistant Manager on process design of difference tasks within the scope of work.
  • Document and assess process within scope for improvements.

About Skechers

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Original job Supply Chain Staff (Retail) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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