Tech Savvy Office Assistant (Night Shift)

We're seeking enthusiastic and tech-savvy individuals to join our team.

Skills Required

• Project Management: Prior experience with project management principles is a plus.

• English Proficiency: Excellent command of the English language (required).

• Technical Knowledge: Strong technical background and a passion for technology.

• Organizational Skills: Excellent organizational and communication skills.

• Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines.

• Customer Service: Experience as a customer service representative or technical support in a BPO environment (a plus).

• Attitude and Mindset: A positive attitude, a willingness to learn, and a team-oriented mindset.

Daily Workload

• Project Leadership: Oversee the progress of ongoing website and digital marketing projects.

• Client Collaboration: Conduct regular meetings with clients to understand their evolving goals and adjust project plans accordingly.

• Timeline and Budget Management: Monitor project timelines and budgets daily to ensure adherence to plans.

• Deliverables Management: Track the completion of project deliverables to ensure they meet quality standards and deadlines.

• Coordination: Liaise with other departments and teams to facilitate seamless project execution.

• Documentation: Maintain up-to-date project documentation, including plans, timelines, and budgets.

• Client Support: Handle client interactions via live chat and phone support, addressing inquiries and fostering positive relationships.

• Stakeholder Communication: Effectively communicate with clients, developers, designers, and other stakeholders, ensuring everyone is aligned.

• Budget and Schedule Adherence: Help ensure projects stay within budget and on schedule.

• Research and Analysis: Conduct research and analyze customer requirements to inform project direction.

• Documentation Assistance: Assist with documenting project progress and customer support interactions for future reference.

• Administrative Tasks: Perform various administrative tasks as needed

YOU MUST HAVE AN EXCELLENT COMMAND OF ENGLISH SINCE YOU WILL BE WORKING WITH OUR U.S. SPEAKING CLIENTS.

Starting Salary of ₱21,000/monthly (Negotiable)