Technical Support Engineer (Public Key Infrastructure)

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a global leader in digital trust, PKI, and machine identity management, helping organizations manage and secure keys, certificates, and identities across cloud, containers, and enterprise environments. As digital ecosystems grow, we enable secure, scalable, and automated cryptographic operations.

About the Role

We are building a talent pool for Tier 2 Support Engineers to support enterprise scale certificate and key management initiatives. This role focuses on Public Key Infrastructure (PKI), certificate lifecycle management, cryptographic systems, and secure integrations across cloud, containerized, and on-prem environments.

What You'll Do

• Design, implement, and support Public Key Infrastructure (PKI) solutions.


• Manage the certificate lifecycle (issuance, renewal, expiration, revocation, error
  handling).


• Troubleshoot certificate-related issues including missing, expired, or misconfigured certificates.


• Work with CRLs and OCSP for certificate revocation and distribution.


• Perform log analysis to diagnose cryptographic, TLS, and certificate-related issues.


• Support TLS protocols, ciphers, token formats, and key generation algorithms.


• Integrate PKI services using protocols such as ACME, CMP, EST, SCEP, and REST APIs.


• Deploy and support PKI in Azure cloud environments.


• Support containerized workloads using Docker and Kubernetes (K8s).


• Troubleshoot issues involving proxies, load balancers, and network layers.


• Work across Linux and Windows Server environments.


• Collaborate with security, platform, and infrastructure teams to ensure secure system design.