Technology Sales Support (Quoting)

\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:12.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e\u003cb\u003eRequisition Number: 104624\u00a0\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;\"\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 12pt;\"\u003e\u003cstrong\u003eLocation:\u00a0\u003c/strong\u003eThis opportunity is a full onsite training. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605 \u00a0\u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;\"\u003e\u00a0\u003c/p\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt;\"\u003e\u003cstrong\u003eInsight at a Glance\u003c/strong\u003e\u003c/span\u003e\u003c/div\u003e\u003cul\u003e\u003cli style=\"list-style-type: none; font-size: 12pt;\"\u003e\u003cspan style=\"font-size: 12pt;\"\u003eReceived 35+ industry and partner awards in the past year\u003c/span\u003e\u003c/li\u003e\u003cli style=\"list-style-type: none; font-size: 12pt;\"\u003e\u003cspan style=\"font-size: 12pt;\"\u003e$9.2 billion\u00a0in revenue\u003c/span\u003e\u003c/li\u003e\u003cli style=\"list-style-type: none; font-size: 12pt;\"\u003e\u003cspan style=\"font-size: 12pt;\"\u003e#20\u202fon Fortune\u2019s World\u0027s\u202fBest Workplaces\u2122 list\u003c/span\u003e\u003c/li\u003e\u003cli style=\"list-style-type: none; font-size: 12pt;\"\u003e\u003cspan style=\"font-size: 12pt;\"\u003e14,000+ engaged teammates\u003c/span\u003e\u003c/li\u003e\u003cli style=\"list-style-type: none; font-size: 12pt;\"\u003e\u003cspan style=\"font-size: 12pt;\"\u003eRecognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025\u003c/span\u003e\u003c/li\u003e\u003cli style=\"list-style-type: none; font-size: 12pt;\"\u003e\u003cspan style=\"font-size: 12pt;\"\u003e$1.4M+ total charitable contributions in 2023 by Insight globally\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.\u00a0\u003c/span\u003e\u003c/div\u003e\u003cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt;\"\u003e\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eAs a Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).\u00a0 This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part requests, report generation, order fulfillment, reporting, and collections.\u00a0 \u003cspan style=\"color: black;\"\u003ePre-sales support functions include: pre-qualification of accounts, product pricing, research, configuration and product information. Along the way you\u0027ll get to:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp style=\"text-align: justify; margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt;\"\u003e\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cstrong\u003eWhat you\u2019ll do at Insight \u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cul style=\"margin-bottom: 0.0cm; margin-top: 0.0px;\"\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eThe Client Operations Senior Specialist will be responsible for developing efficient practices to serve business needs.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eWork on special projects for clients and sales force as needed.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eBuild relationships with other Insight departments and increase efficiencies where applicable\u003cem\u003e.\u003c/em\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003ePrioritize and respond to incoming client calls and emails\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eResearch technical information on product requests and ensure access to procurement.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eResponsible for correct and accurate order processing.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003ePrepare, manage and submit sales quotes accurately into the appropriate quote entry system.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eEnsure special bid pricing is applied and correct cost is captured on every order before order is released.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eEnsure contract compliance\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eManage pricing (agreement manager, contract module) and work with vendors on special pricing.\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cul style=\"margin-top: 0.0cm; margin-bottom: 0.0cm;\" type=\"disc\"\u003e\u003cli style=\"margin-bottom: 3pt; line-height: normal; margin-top: 0cm; margin-right: 0cm; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eResponsible for RMA management, credit re-bills and collections facilitation.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin-bottom: 3pt; line-height: normal; margin-top: 0cm; margin-right: 0cm; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eFollow-up on all open client returns in a timely manner.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin-bottom: 3pt; line-height: normal; margin-top: 0cm; margin-right: 0cm; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eFollow through to make sure the replacement\u003cstrong\u003e \u003c/strong\u003eorder (if applicable) is placed and shipped.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin-right: -90pt; margin-bottom: 3pt; line-height: normal; margin-top: 0cm; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003ePositive interaction with Customer Service /Purchasing on RA/Replacements.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin-bottom: 3pt; line-height: normal; margin-top: 0cm; margin-right: 0cm; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eKeep sales force informed of any problems and final resolution of issue.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin-bottom: 3pt; line-height: normal; margin-top: 0cm; margin-right: 0cm; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eProvide order status for client base.\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin-bottom: 3pt; line-height: normal; margin-top: 0cm; margin-right: 0cm; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eAct as a backup for first level escalation in the absence of a team lead or manager\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"margin: 0.0cm 0.0cm 3.0pt 18.0pt; line-height: normal; font-size: 11.0pt; font-family: Calibri, sans-serif;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cstrong\u003eWhat you\u2019ll need to join Insight\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cul style=\"margin-bottom: 0.0cm; margin-top: 0.0px;\"\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eBachelor\u2019s Degree in any course\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cdiv\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eMinimum of 3\u20134 years of experience in customer service, operations, or related roles.\u003c/span\u003e\u003c/div\u003e\u003c/li\u003e\u003cli style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cdiv\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eGeneral understanding of hardware and software quoting.\u003c/span\u003e\u003c/div\u003e\u003c/li\u003e\u003cli style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cdiv\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eStrong written and verbal communication skills in English.\u003c/span\u003e\u003c/div\u003e\u003c/li\u003e\u003cli style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cdiv\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eExperience in logistics and/or technical support is preferred.\u003c/span\u003e\u003c/div\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cdiv\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eBasic understanding of supply chain concepts.\u003c/span\u003e\u003c/div\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cdiv\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eExperience in software licensing is an advantage.\u003c/span\u003e\u003c/div\u003e\u003c/li\u003e\u003cli style=\"margin: 0cm 0cm 0cm 0px; line-height: 107%; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eAble to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cstrong\u003eWhat to Expect\u003c/strong\u003e\u003c/span\u003e\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eWe\u2019re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.\u003c/span\u003e\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eWe offer\u00a0\u003cstrong\u003eall the benefits you expect\u003c/strong\u003e\u2014health, dental, vision, PTO\u2014plus:\u003c/span\u003e\u003c/div\u003e\u003cul\u003e\u003cli style=\"list-style-type: none; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eHealth Insurance Available on Day 1 of employment (HMO) with 2 free dependents\u003c/span\u003e\u003c/li\u003e\u003cli style=\"list-style-type: none; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eHybrid Set up\u003c/span\u003e\u003c/li\u003e\u003cli style=\"list-style-type: none; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eGroup Life Insurance\u003c/span\u003e\u003c/li\u003e\u003cli style=\"list-style-type: none; font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eFreedom to work from another location\u2014even an international destination\u2014for up to 30 consecutive calendar days per year.\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003eBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.\u003c/span\u003e\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cstrong\u003e\u00a0\u003c/strong\u003e\u003c/span\u003e\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cstrong\u003eJoin us today, your ambITious journey starts here.\u003c/strong\u003e\u003c/span\u003e\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cem\u003eWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.\u003c/em\u003e\u003c/span\u003e\u003c/div\u003e\u003cdiv\u003e\u00a0\u003c/div\u003e\u003cdiv\u003e\u003cspan style=\"font-size: 12pt; font-family: verdana, geneva, sans-serif;\"\u003e\u003cem\u003eAt Insight, we celebrate diversity of skills and experience so even if you don\u2019t feel like your skills are a perfect match - we still want to hear from you!\u003c/em\u003e\u003c/span\u003e\u003c/div\u003e