Virtual Assistant B2B Lead Generation & Cold Calling

Full-Time | 40 Hours per Week | U.S. Eastern Time

About Us

PLC Services & Labor is a New York–based commercial facility services company providing:

• Commercial janitorial services


• Building and facility maintenance


• Floor and carpet care


• Post-construction cleaning


• Painting and renovations


• General construction and repair services

We work with property managers, commercial buildings, medical facilities, offices, businesses, and other organizations throughout the New York metropolitan area.

We are expanding our commercial client base and are looking for a confident, dependable Virtual Assistant focused on B2B lead generation, cold calling, and appointment setting.

Job Overview

This is primarily a sales outreach position, not a general administrative VA position.

Your main responsibility will be contacting businesses and identifying the person responsible for janitorial services, facility maintenance, property management, construction, renovations, or vendor procurement.

You will introduce our company, determine whether there is a current or upcoming opportunity, collect the appropriate contact information, and help schedule walkthroughs or calls for our management team.

We provide access to prospecting and lead-generation tools, so you will not be expected to spend your entire day manually searching for companies.

Responsibilities

• Make outbound B2B cold calls during New York business hours


• Contact property management companies, commercial buildings, medical facilities, offices, gyms, and other businesses


• Identify decision-makers such as Facilities Managers, Property Managers, Operations Managers, Maintenance Managers, Procurement Managers, and Building Managers


• Introduce PLC Services & Labor and our services


• Ask about current janitorial, maintenance, construction, or renovation needs


• Determine when existing vendor contracts may expire or come up for review


• Obtain decision-maker names, direct phone numbers, and email addresses


• Schedule qualified introductory calls and property walkthroughs


• Send approved introductory and follow-up emails


• Follow up with prospects who request callbacks


• Maintain accurate notes and lead status in our CRM and spreadsheets


• Keep future opportunities organized for continued follow-up


• Provide daily reporting on calls, contacts, follow-ups, and appointments generated

Requirements

• Previous B2B cold-calling or outbound sales experience is required


• Strong spoken and written English


• Confident and professional telephone communication


• Comfortable making a high volume of outbound calls


• Ability to speak with business owners, property managers, and facility professionals


• Persistent without being aggressive


• Strong organizational and follow-up skills


• Experience using CRM systems, Google Sheets, or Excel


• Reliable computer, headset, and high-speed internet connection


• Quiet professional work environment


• Must be dependable and able to work independently

Experience with janitorial, facility management, construction, property management, appointment setting, or commercial services is a plus.

Performance Expectations

We are looking for someone who produces measurable results.

Performance will be evaluated based on:

• Outbound calls completed


• Decision-makers reached


• Qualified contacts identified


• Follow-ups generated


• Appointments/walkthroughs scheduled


• Quality and accuracy of CRM records


• Consistent follow-up with prospective clients

We care more about qualified opportunities and appointments than simply completing a large number of calls.

Work Schedule

40 hours per week

Monday through Friday. 

Must be available during New York / 9am to 5pm U.S. Eastern Time business hours.