Virtual Office Agent

Company : Deployed Philippines Inc

Job Type : Full Time

Pasig, Philippines

Job Description - Virtual Office Agent

Responsibilities

Telephone Answering & Client Engagement
Provide professional Telephone Answering services
Taking detailed messages and email promptly to corresponding clients
Professionally transfer calls as per individual client directions
Respond to clients and provide information to clients in a timely manner.
Appropriate handling of sales and leasing enquirers
Provide hospitality to all internal and external clients at a consistently high standard.
Responding to queries and providing general information.
Help our clients grow their business and create a community
Administration
Setting up of new virtual office clients.
Maintaining and updating all business center databases and telephone answering instructions.
Completion of administration work for clients or staff as required.
Assisting the team with data entry and general queries for end of month billing.
Providing support to the Business Managers and other APSO team members in the day to day running of the virtual and serviced offices

Requirements

Essential
Phone answering and customer service experience necessary
Ability to multitask and keep calm under pressure
Ability to work in a team-based environment whilst managing your own workload
A positive and adaptable attitude
Highly developed interpersonal skills; including an exceptional client focus and capacity to manage relationships with tact and diplomacy.
A high degree of flexibility and willingness to learn and grow.
Outstanding organisational skills; including the ability to work accurately, with a high attention to detail.
Working knowledge of Microsoft Office including Word, Outlook, Excel and PowerPoint.
The ability to act with sensitivity, confidentiality, courtesy and discretion at all times.
Desirable
Understanding of serviced and virtual office concept.
Basic understanding of straight leasing.

Work Arrangement

Work Setup: On-site
Work Hours: Monday to Friday, 9:00 am to 6:00 pm AEDT fixed start time, should complete nine (9) hours work

Why you should join our team!

Leaves entitlement, HMO and life insurance upon hire!

Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!

At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.

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