VN 092-093/2026 Pension Administration Assistant

Under the general supervision of the Head, IOM Pension Administration, in coordination and direct supervision of the National Pension Administration Officer, the successful candidate will be responsible for the following functions:

1. Closely collaborate with IOM-UNJSPF (UN Joint Staff Pension Fund) participants and HR Personnel Administrators in obtaining, collating, verifying participant’s record vis-à-vis HR and UNJSPF data.
2. Coordinate with HR personnel to maintain UNJSPF numbers in PRISM and request copy participants contract for verification on eligibility to participate.
3. Run data extraction and reports related to UNJSPF items from the PRISM (SAP) data base.
4. Send communications to participants in completing the Participant Personal Data and other required forms.
5.  Receive and verify data submitted by participants, abstract required data and prepare the corresponding reports to the United Nations Joint Staff Pension Fund (UNJSPF) in registering and/or updating participants’ records.
6. Request assistance to HR personnel in maintaining and reconciliation of participant’s information in PRISM parallel to the provided supporting documents.
7. Follow up on incomplete or missing data of participants with missions and/or directly from participants.
8.  Prepare and dispatch documents/reports of participants to be submitted to UNJSPF.
9.  Maintain electronic and physical filing system of participant’s record.
10. Make inventory list and follow-up of pending cases and documents for submission to UNJSPF.
11. Track changes in UNJSPF participant’s personal record, marital status and additional dependents
    via PRISM and in preparation of the IPAS data requirements.
12.  Coordinate with Separated UNJSPF participants in obtaining separation documents.
13. Monitor pending cases for UNJSPF benefits/payment.
14. Draft routine general or administrative correspondence, reports, etc. on own initiative and
    correspondence according to instructions given by supervisor.
15. Exercise strict confidentiality concerning the disclosure of information to third parties.
16. Perform other related duties as may be required.

EDUCATION

• University degree in the field of Administration, Human Resources or its equivalent relevant field or a related field from an accredited academic institution, with three (3) years of relevant professional experience.
• Completed High school / Secondary school education with five (5) years of relevant experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Relevant HR/administrative or finance experience in the application of social security schemes with respect to pensions, benefits and entitlements in a government or an international organization, preferably in a UN environment participating in the UNJSPF
• Experienced in data verification, rules interpretation and implementation.
• Good analytical and problem-solving skills; have keen eye for details.
• Experience in SAP/Oracle an advantage.
• Familiarity with UN Joint Staff Pension Fund (UNJSPF) or similar pension system, an advantage.

SKILLS

• Sound knowledge of basic finance/accounting principles and internal controls.
• Proficient in Microsoft Office environment, including extensive use of Microsoft Excel, Word, PowerPoint and comfort with learning new software and project reporting tools.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
7. No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies