Business Analyst (M/F)

Job title: Business Analyst (Data & AI)

Location: Katowice HUB – hybrid model

Type: full time (permanent)

Who we are and what we do:

LIPTON Teas & Infusions is the world’s leading tea business, home to iconic, purpose‑driven brands like Lipton, Pukka, Tazo, T2, Lyons and PG Tips.

We craft great teas for every occasion, to bring joy and inspire a healthier lifestyle. Guided by our values of people first, ownership, passion for excellence, and consumer and customer centricity, we create long‑term value for our people, trade partners, suppliers, and the communities where we operate.

If you’re a diverse thinker who takes personal ownership to connect ideas and make impactful things happen, someone who shares our values around humanity and courage and someone who enjoys a good cup of tea (on the house!), then we could be a good match! 🍃✨

Your role:

We’re looking for a Business Analyst to translate business needs into clear, actionable requirements and user stories by analysing processes, data, and stakeholder input to enable effective solution design and delivery.

Your key responsibilities:

• Connect with business stakeholders to gather detailed requirements.


• Document functional and non-functional requirements clearly in Azure DevOps.


• Working with the technical team to ensure requirements are translated into a technical solution and actionable work.


• Support the team during delivery to ensure everything is clear and understood.


• Support the Product Manager in the creation and preparation of a Business Requirements Documentation.


• Conduct functional testing on a feature to ensure quality.


• Lead User Acceptance Testing (UAT) sessions with business stakeholders to ensure solution is fit for purpose. 

What we are looking for:

• 2+ years as a business analyst, ideally in data & AI.

• A deep understanding of a business domain.


• A high-level understanding of Data & AI.


• Advanced collaboration skills.


• Ability to articulate requirements to technical stakeholders.


• Ability to articulate technical solutions to non-technical stakeholders.


• Strong delivery mgmt. skills (i.e., agile, Scrum).


• Experience leading meetings or workshops.


• Natural curiosity to create novel business products. 

What’s in it for you:

As part of the Katowice HUB, you’ll join a modern, collaborative environment designed to help you thrive—professionally and personally. Our benefits package includes:

• Yearly salary review and annual bonus based on company’s results and individual performance


• Private medical care and employer‑paid life insurance


• Monthly MyBenefit cafeteria points and holiday reimbursement


• Access to discounted company products


• Employee referral rewards up to 3,000 PLN


• Structured onboarding and continuous learning opportunities


• Cross‑functional collaboration with global teams


• Regular HUB events, recognition programs, and a strong culture of teamwork

What to expect from us:

We know that the whole recruitment process can be stressful, so we promise to make it as straightforward as possible. Our process is usually 2-3 stages (depending on the seniority of the role) and we are aiming to review every CV within 2 weeks. 

We are an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! 

A GDPR clause (for Poland):

By submitting your application, you consent to the processing of your personal data contained in your CV and application documents for the purposes of this recruitment process, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation). Your data will be processed only for the duration of this recruitment unless you provide separate consent for future recruitment processes.