Client Planning Advisor (Turkish Speaking)

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Client Planning Advisor (Turkish Speaking)

Purpose of the role:

The Client Planning Advisor is responsible for scheduling audits and ensuring seamless coordination between auditors, clients, and internal teams. Reponsibilities include coordinating the logistics of audit schedules, processing workflows from auditors to align client data, audit dates, and providing crucial support to Operations and other cross-functional teams to ensure the smooth execution of audits, while addressing any scheduling conflicts or changes.

Key Responsibilities & Accountabilities:

• Schedule Initial, Surveillance, and Re-assessment audits in alignment with client needs, auditor availability, and certification requirements

• Coordinate and confirm audit dates with clients, auditors, and internal teams

• Ensure audits are scheduled within agreed timelines, considering client and auditor constraints

• Track and manage audit workflow from assignment to completion

• Update and maintain internal systems with accurate auditor assignments and client details

• Collaborate with Operations and other teams to address any operational needs or changes related to the audit schedule

• Provide support for auditors and clients in the event of unplanned changes, cancellations, or emergencies

• Quickly address and resolve scheduling conflicts or changes, ensuring minimal disruption to audit timelines

Skills & Abilities:

• Fluent Turkish and English language skills

• Proven experience in planning, scheduling, or operations, preferably within a client-facing or service delivery environment.

• Demonstrated ability to coordinate across cross-functional teams (e.g., Operations, Technical, Audit, Commercial) to align on resource and delivery planning.

• Effective communication – ability to relay information accurately and promptly, both written and verbal, as well as strong interpersonal skills to maintain positive relationships with diverse stakeholders

• Able to maintain work deadlines and manage conflicting priorities

• Good communicator, able to work proactively with people at all levels in business, internally and externally.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.