Contact Center & Travel Expense Assistant with Finnish

Are you looking for a role where you can use your language skills, support people, and grow in an international environment?

Metsä Group Financial Shared Service Center (SSC) in Gdańsk is looking for a Contact Center & Travel Expense Assistant with Finnish to join our dynamic and supportive team.

You will work in an international, energetic, and diverse environment where learning, collaboration, and continuous improvement are part of everyday work. If you enjoy helping others, taking ownership, and developing your skills – we’d love to hear from you!

What kind of skills are we looking for?

• Fluent Finnish and English (spoken and written)
• German language skills are an asset
• A positive attitude and willingness to learn new things
• Customer-oriented mindset and good communication skills
• Attention to detail and ability to organize your work
• Openness to teamwork and cooperation
• Comfort working with data, multitasking, and problem-solving
• A collaborative team player attitude
• Previous experience in customer service or accounts payable is an advantage
• Knowledge of MS Office

Career in the new era at Metsä Group 

The best sparring for business – deepen your expertise as a specialist. At Metsä Group, you’ll work with professionals from many fields. Our atmosphere is open, and it’s easy for newcomers to fit in. We want to renew the business by striving for positive impacts on the environment and society. This means significant development opportunities and agile projects, competence development, and understanding the business. Our big company offers a wide range of career opportunities and many interesting challenges. 

Metsä Group has a responsible corporate culture that creates a safe working environment for all of us. We value good leadership and support for personal career development. We encourage you to display your competence and will provide you with opportunities to use it.

Enter a new era in your career,​ welcome to Metsä Group!​

We will offer you:

• Work in an international company that cares about people and the planet 🌱
• A varied scope of tasks – you will never get bored
• A supportive and friendly team that is always ready to help
• A great leader who will support you at every step of your development
• Engaging company and team events to keep things fun and connected
• Structured onboarding and training to support your learning and long-term development
• Access to Multisport card, lunch card, private health care, and life insurance (optional)
• Hybrid working model (after the training period – up to 2 days per week working from home)
• Flexible working hours, Monday to Friday (start time between 7:00 and 9:00)
• An attractive office location with excellent transport links – just 4 minutes from SKM, tram, and bus stops

Anonymous recruitment - this is how it works:

This is an anonymous recruitment process. The gender and date of birth of the applicant are not asked for on the application form. Personal details such as name, mother tongue, time of studies, name of educational institution and contact details are hidden until the interview stage. Attachments (such as CVs) are also hidden.

Recruiters have access to the contact details of those invited for interview once the applicant has been selected for interview.

Our system will guide you through the application process. The questions on the application form will help you present your skills and experience anonymously. Answer all questions carefully. If you’re invited for interview, your CV will be displayed to the recruiters to support the interview.

Read more and watch the video on anonymous recruitment at https://www.metsagroup.com/careers/work-with-us/anonymous-recruitment/ ​.

How to apply?

Click on the link below to apply. Note that attachments won’t be visible in anonymous recruitment until the interview stage, so it’s important to fill in the application form carefully. Please send your application as soon as possible, as we’ll already start processing applications during the application period. Please include your curriculum vitae and salary request. You’ll receive a confirmation message the next morning after your application has been received.

The application will be open until 05.03.2026. We wish you the best of luck!