Customer and Pricing Master Data Specialist with ITALIAN

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Customer and Pricing Master Data Specialist with ITALIAN

Customer and Pricing Master Data Specialist (Sr. Associate I, Customer Service Support) manages customer data and the pricing process in SAP and SFDC ensuring business support as well as data consistency and completeness through appropriate updating and standardization of data. Person on this position coordinates activities with other departments, ensuring the implementation of sales transactions in a quick and effective manner.

The responsibility of the position:

• Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions.

• Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check

• Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates.

• Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally.

• Participates in the data management process and in activities related to updating / cleaning data.

• Customer hierarchies alignment with business processes for all franchises to include: Buying groups, franchises, KA specifics structures

• Acts as the first point of contact for inquiries / errors related to customer data.

• Is responsible for checking the correctness of the documentation necessary for creating a new customer in the system.

• Ensures data compliance with control requirements, internal processes and compliance requirements.

WHAT YOU’LL BRING TO ALCON:

• Professional experience in Customer and Pricing Master Data area
• English, Italian – fluent
• Experience in corporate environment, preferably in Shared Service or GBS
• Knowledge of SAP or Sales Force is a must have
• Excel skills.

What we can offer you:

• Truly international environment and daily interactions with colleagues from all over the world
• Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other)
• Attractive compensation package (including bonus scheme)
• Hybrid work possibilities (3/2/weekly)
• Modern office with many facilities inside located at NewCity building, 15 Marynarska Street, Warsaw

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