Customs Operations Specialist Customs Control Tower

Join a global logistics business where customs, compliance and operational excellence come together

We are looking for a Customs Process Administrator to join our Customs Control Tower team in Poland.

This is a great opportunity for someone who enjoys working in a fast-paced, structured and highly regulated environment, and who takes pride in delivering accurate, high-quality work. In this role, you will help coordinate and support a range of customs activities, ensuring smooth execution, compliance with customs requirements, and excellent service to internal stakeholders.

You will be part of a collaborative team where attention to detail, ownership, process discipline and continuous improvement really matter.

What you’ll be doing

As a Customs Process Administrator, you will play an important role in supporting the day-to-day customs operation by coordinating activities, maintaining process quality, and ensuring work is completed in line with required standards.

Your responsibilities will include:

• Coordinating and organising customs-related activities within the team
• Ensuring all work is completed in line with standard operating procedures and internal process guidelines
• Supporting compliance with local customs authority and statutory requirements
• Maintaining a high level of accuracy and quality across customs processes
• Building strong working relationships with internal stakeholders and supporting excellent service delivery
• Collaborating closely with team members, sharing knowledge and supporting cross-training across accounts
• Working to deadlines in a fast-moving operational environment
• Contributing to a culture of continuous improvement and process excellence

What we’re looking for

We’re looking for someone who is organised, proactive and quality-focused, with the confidence to work independently while also being a strong team player.

You’ll be a great fit if you have:

• Strong attention to detail
• Good working knowledge of MS Office, especially Outlook, Excel and Teams
• Ability to work independently and manage deadlines under pressure
• Experience working in a regulated and fast-paced environment
• Fluent English with good communication skills
• Experience building effective working relationships with stakeholders
• A collaborative mindset and willingness to support the wider team
• A degree or equivalent qualification/certificate
• A process-driven approach with a strong focus on quality
• A self-motivated, problem-solving mindset
• Experience in the logistics industry

It would be an advantage if you also have:

• Previous customs experience, ideally across European import and export
• A customs qualification/certificate
• Experience working with remote teams
• A continuous improvement mindset
• Experience working in a large international organisation

What we offer

In return, we offer a role in an international environment where you can build your customs knowledge, develop your career and be part of a team that plays a key role in supporting smooth cross-border operations.

Our package includes:

• 6,500 PLN – 8,500 PLN gross per month, depending on experience
• 7.5% annual bonus
• LuxMed
• Sports Card
• Opportunity to grow your experience in customs and logistics
• Exposure to a global, collaborative business environment

Why join us?

This is an opportunity to become part of a team that helps keep international trade moving. If you enjoy working with process, compliance, coordination and operational detail, and you want to grow within a global logistics environment, we’d love to hear from you.