Demand & Inventory Planning Manager

As a Demand & Inventory Planning Manager, you will lead the Global Retail Demand Planning process across both running and new product portfolios, ensuring a high-quality demand signal to the Supply Chain and supporting product availability for our customers worldwide.

More about the role :

• Leading the monthly Global Demand Planning process for existing products and new product launches.


• Developing and maintaining rolling demand forecasts by combining statistical models with market intelligence and portfolio strategy.


• Supporting the global implementation and continuous improvement of Demand Planning and SI&OP processes, including training and coaching local market teams.


• Monitoring forecast accuracy, forecast bias, and other planning KPIs, identifying opportunities for improvement and implementing corrective actions.


• Driving continuous improvement initiatives to enhance forecasting efficiency, accuracy, and planning processes.


• Preparing and facilitating weekly Demand & Supply Review meetings with Distribution Centers.


• Partnering with Supply Chain teams through Daily Management routines to proactively identify, communicate, and mitigate supply risks.


• Supporting local markets in achieving inventory targets through inventory analysis, implementation of global best practices, and collaboration with local leadership.


• Ensuring compliance with global portfolio governance and agreed Phonak and Unitron exception management processes.

More about you

• Bachelor's degree in Supply Chain, Business Administration, Economics, Engineering, or a related field.


• 5+ years of experience in Demand Planning, Inventory Planning, Supply Chain Planning, S&OP, or a similar planning function.


• Proven experience managing forecasting processes within a global or international business environment.


• Strong analytical and problem-solving skills with the ability to transform data into business decisions.


• Solid understanding of inventory management principles and end-to-end supply chain processes.


• Excellent stakeholder management skills with the ability to collaborate across functions and influence decision-making.


• Experience facilitating cross-functional meetings and driving alignment across multiple teams.


• A continuous improvement mindset and the ability to identify opportunities to optimize processes.


• Excellent communication skills and fluency in English.


• Knowledge of the French language is nice to have.

More about what we offer :

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.