Director, Shared Service Center Finance

Position Title:Director, Finance Shared Services (GB & EMENA)

Position Type: Regular - Full-Time ​

Requisition ID: 45215 

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

This is a senior leadership opportunity to shape the future of Finance Shared Services across the GB & EMENA region. As Director, Finance Shared Services, you will provide strategic and operational leadership for end-to-end financial processes — currently rooted in Order-to-Cash, with potential future scope expansions into other Finance and administrative areas. This role is central to driving financial performance by strategically managing credit risk, optimizing collection cycles, enforcing internal controls, and ensuring compliance.

Operating with a high degree of delegated responsibility, you will handle day-to-day operational decisions and process escalations to relieve regional controllership. As Site Head and Legal Representative for the Polish branch, you will provide inspiring leadership to a growing organization of ~40 employees, cultivating a strong, performance-driven culture and overseeing local partnerships.

Ultimately, you will champion continuous improvement and the practical integration of AI-driven capabilities into daily operations — partnering closely on major finance transformation initiatives and positioning the SSC as a key enabler of financial efficiency and scalable business growth across the wider GB and EMENA regions.

What you’ll be doing.

Finance & O2C Operational Leadership

• Lead end-to-end O2C operations including customer invoicing and billing, accounts receivable, credit risk management and insurance, trade agreement setup, and trade claim processing.


• Act as primary steward of the regional credit policy, including approving credit limit increases and managing order releases beyond standard parameters.


• Deliver accurate and timely financial reporting on O2C activities, including trade spend, dispute metrics, and KPIs covering collection efficiency, bad debt, invoice accuracy, and automation adoption.


• Prepare and monitor the annual Finance SSC cost centre budget.


• Ensure full adherence to statutory and regulatory requirements, robust internal controls, and SOX compliance, supporting internal and external audits.

SSC Strategy, Transformation & Continuous Improvement

• Set the vision and direction for scaling O2C capabilities within the SSC, supporting business growth and cross-regional workflow harmonization.


• Drive process standardization and efficiency using automation, digital tools, and best practices.


• Monitor KPIs and SLA frameworks; identify and address bottlenecks in the O2C cycle to enhance revenue recognition and cash flow.


• Partner as an operational support to global process owners and transformation managers on system deployments, including AI pilot programs.

Site Leadership & Branch Operations

Responsible for branch governance, HR-related operational support, vendor and facility management, employee benefits administration, compliance, and organizational engagement initiatives:

• Act as the designated Legal Representative for the Polish branch, formally representing the site to external parties and fulfilling obligations assigned to the head of the workplace under Polish labour law.


• Oversee vendor negotiations and contract management for external services including payroll, Occupational Health & Safety, Private Medical Care, Employee Pension Plans, Company Social Benefit plans, and office facilities.


• Co-manage SSC-wide engagement and culture initiatives — including Town Halls, local events, and involvement in programs such as McCain in Motion and ABSL membership.

People Leadership & Stakeholder Management

• Lead and develop a team of ~40 employees, including 3–4 direct management reports, ensuring talent retention, succession planning, and a performance-driven culture.


• Partner with cross-functional teams (Finance, Sales, Customer Service, Legal, IT, and Global Finance Transformation) to align workflows and resolve escalations.


• Foster strong relationships with internal and external stakeholders to maximise customer satisfaction and support business objectives.

What you’ll need to be successful.

• Master's degree preferred in Finance, Accounting, or Business Administration.


• At least 7 years of leadership experience directing multi-functional Shared Services Centres, with proven expertise in leading managers of managers in an international, matrixed environment.


• Broad-based finance background combining strong Order-to-Cash (O2C) operational mastery with solid Record-to-Report (R2R) lifecycle experience.


• Deep familiarity with IFRS, cross-regional statutory and management accounting mechanics, and strong knowledge of local Polish statutory compliance required for branch representation.


• Advanced capability in operating model design, continuous improvement, and establishing data-driven KPI and SLA frameworks.


• Exceptional stakeholder management and negotiation skills, with resilience through complex technical rollouts and regional scope expansions.


• Familiarity with SAP ECC / S/4HANA and specialised finance platforms (e.g., HighRadius) is a plus.


• A strong drive to explore, experiment with, and actively roll out AI solutions to continuously optimise financial shared services.


• Fluency in both English (corporate language) and Polish is required.


• Willingness to travel occasionally within Continental Europe (Netherlands, France), the UK, and MENA regions.

About the team.

You will join a growing Finance Shared Services Centre of approximately 40 professionals, structured across functional towers including Accounts Receivable, Credit & Risk, Data, and Reporting. You will report to the Senior Director Controllership, GB & EMENA Financial Accounting, and work closely with regional Finance leadership, global process owners, and the Finance Transformation team.

Benefits of the role.

• A challenging but very rewarding role within an effective and international team with flat hierarchies.


• Competitive salary and attractive benefits, including a company car.


• Private medical care.


• Multisport card co-financed by the employer.


• Retirement pension plan.


• Opportunity to join additional insurance.


• Support from your supervisor and team in professional adaptation.


• Great opportunities for professional growth and development.


• Friendly and collaborative atmosphere.

About McCain.

Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities

At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

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McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know  and we will work with you to find appropriate solutions. 

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here. 

Job Family: Finance

Location(s): PL - Poland : Dolny Śląsk : Bielany Wroclawskie
PL - Poland : Dolny Śląsk : Wroclaw  

Company: McCain Poland Sp. z o.o.