Junior Dispatcher
Location: Gdańsk, Budowlanych, Depot
Company: Allegro sp. z o.o.
Contract type: Employee
Area: Warehouses
Job Description
- Supporting the assignment of orders to couriers and optimizing routes to ensure on-time deliveries.
- Tracking shipments in logistics systems to monitor progress and identify potential issues.
- Notifying dispatchers and couriers of delays or delivery issues to ensure prompt resolution.
- Receiving reports from couriers regarding breakdowns, delays, or delivery issues and taking appropriate action.
- Supporting the customer service department with delivery-related inquiries and issues to maintain customer satisfaction.
- Have experience in a similar position at a courier company
- Have a basic knowledge of MS Office, especially Excel (preferred)
- Have a high school diploma
- Are familiar with the city’s layout
- Are communicative and enjoy working with others—we work as a team every day
- Are capable of making independent decisions and performing effectively under pressure
- Are open to working shifts
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