Microsoft Dynamics 365 CRM Functional Consultant
Location: Warsaw
Contract Type: 6 Months
Work on a 6-month contract with a leading organisation in Warsaw
Apply your Microsoft Dynamics 365 CRM functional expertise in a hands-on role
Join a project requiring 4-6 years of proven CRM implementation experience
Contribute to digital transformation initiatives within a professional environment
Company Overview
Our client is an established organisation seeking skilled professionals to support their digital transformation projects. They work across multiple sectors, delivering technology solutions that improve business operations and customer engagement. With a focus on Microsoft technologies, they provide opportunities for CRM specialists to apply their expertise on meaningful projects that drive measurable business outcomes.
They are currently seeking a Microsoft Dynamics 365 CRM Functional Consultant to join their team in Warsaw on a 6-month contract. This role offers you the opportunity to work on CRM implementations and configurations, applying your functional knowledge to support their digital initiatives.
Position Overview
As a Microsoft Dynamics 365 CRM Functional Consultant, you'll play a central role in delivering CRM solutions that meet business requirements. You'll work closely with stakeholders to understand their needs, configure the platform accordingly, and ensure successful implementation. Your expertise will directly contribute to improving customer relationship management processes and supporting the organisation's digital objectives.
Responsibilities
Gather and analyse business requirements to design appropriate CRM solutions
Configure Microsoft Dynamics 365 CRM modules to align with business processes
Collaborate with technical teams to ensure seamless system integration
Conduct user acceptance testing and provide training to end users
Document functional specifications and system configurations clearly
Support stakeholders throughout the implementation lifecycle
Troubleshoot functional issues and recommend practical solutions
Requirements
4-6 years of hands-on experience with Microsoft Dynamics 365 CRM functional implementation
Strong understanding of CRM modules including Sales, Marketing, and Customer Service
Proven ability to gather requirements and translate them into functional designs
Experience configuring workflows, business rules, and security roles within Dynamics 365
Excellent communication skills to engage with both technical and non-technical stakeholders
Ability to work independently and manage tasks effectively throughout the contract period
Fluency in English for daily communication and documentation
Benefits
Competitive contract rate reflecting your expertise and experience
Opportunity to work on a focused 6-month project with clear objectives
Gain exposure to digital transformation initiatives within a professional setting
Flexible working arrangements to support work-life balance
Collaborate with experienced professionals across technology and business functions
You'll work within a collaborative environment where your CRM expertise is valued and your contributions directly impact project success. The organisation supports professional growth and provides the resources needed to deliver quality outcomes.
How to Apply
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