OTC Transformation Strategy Lead (Hypothesis-Led Consulting)

Location: Remote – may need to travel occasionally for kick off, discovery, and presenting the final report. 
Contract Type: Permanent

• Lead end-to-end Order-to-Cash transformation strategies for major commercial organisations across Europe


• Shape target operating models and drive measurable value through DSO reduction, process efficiency and customer experience improvement


• Work with senior stakeholders including CFOs and Finance Directors, acting as a trusted strategic advisor


• Apply hypothesis-led consulting to rapidly diagnose complex operational challenges and deliver actionable insights


• Balance quick wins with long-term transformation initiatives across process redesign, technology and organisational change

Company Overview

Our client is a leading international consultancy specialising in financial operations and working capital transformation. They partner with major commercial organisations to redesign Order-to-Cash processes, improve cash flow performance and build sustainable competitive advantage. The consultancy is known for combining deep functional expertise with pragmatic, hypothesis-driven problem solving that delivers measurable business impact. They work across diverse sectors, supporting organisations through complex transformation programmes that span process redesign, technology enablement and organisational change.

We're recruiting an experienced OTC Transformation Strategy Lead to join their growing team in Germany. This is an excellent opportunity to advance your career working on high-impact transformation programmes with blue-chip clients, applying structured problem-solving approaches and building strategic advisory relationships at board level.

Position Overview

As OTC Transformation Strategy Lead, you'll advise clients on designing and executing end-to-end Order-to-Cash transformation initiatives. You'll diagnose performance gaps, identify value creation opportunities and shape strategic roadmaps that move organisations from transactional processing to data-driven, customer-centric operations. Working at the intersection of strategy, process excellence and stakeholder engagement, you'll partner closely with senior Finance, Commercial and Operations leaders to deliver transformational change that improves cash flow, reduces working capital and enhances customer experience.

Responsibilities

• Develop OTC transformation strategies aligned to client business objectives, focusing on cash flow optimisation, customer experience and working capital improvement


• Define target operating models including process scope, organisation design and service delivery approaches such as shared services and centres of excellence


• Apply hypothesis-led consulting to rapidly diagnose issues, formulate initial hypotheses and validate through targeted data analysis and stakeholder engagement


• Provide deep functional expertise across the complete OTC lifecycle including customer master data, credit management, order management, billing, collections and cash application


• Analyse OTC performance using key metrics such as Days Sales Outstanding, dispute cycle time and invoice accuracy to identify root causes and improvement opportunities


• Engage with senior stakeholders across Finance, Commercial and Operations to translate operational challenges into business impact and align on solutions


• Design pragmatic, phased transformation roadmaps recommending solutions across process redesign, policy changes, technology enablement and data enhancements


• Support development of business cases, value tracking frameworks and governance models to sustain improvements and drive change management

Requirements

Functional Expertise

• Deep knowledge of end-to-end Order-to-Cash processes and working capital drivers


• Strong understanding of cash flow optimisation and performance improvement


• Proven experience with shared services models and global business services delivery

Consulting & Problem-Solving

• Demonstrated expertise in hypothesis-led thinking and structured problem solving


• Ability to break down ambiguous, complex problems into clear analytical components


• Experience developing transformation strategies and designing target operating models

Data & Analytical Skills

• Proven ability to interpret and analyse large datasets


• Strong grasp of OTC key performance indicators and performance drivers


• Track record of translating data into actionable business insights

Stakeholder Management & Communication

• Strong communication and influencing skills with ability to engage senior stakeholders


• Experience working across cross-functional teams in complex organisational environments


• Ability to act as a trusted advisor and facilitate executive-level discussions

How to Apply

To apply for this role, please submit your CV using the form below or email [email protected]