Outsourcing Operations Analyst

Are you ready to make a meaningful impact in a dynamic, global organization? Join us and help shape the future of outsourcing operations while working alongside talented professionals who are passionate about operational excellence. At JPMorganChase, you will have the opportunity to grow your career, develop new skills, and contribute to initiatives that matter. We value innovation, collaboration, and a commitment to continuous improvement. Take the next step in your career journey with us.

As an Outsourcing Operations Analyst in JP Morgan, you will manage risk assessment processes that support our business and regulatory commitments. You will work with a diverse team, foster strong relationships, and help drive operational efficiency. Together, we create a culture of accountability and continuous improvement, ensuring our work has a positive impact on the firm and the wider community.

Job responsibilities

• Manage and monitor a pipeline of inter-affiliate and third party risk assessments for compliance with internal policies and regulatory requirements
• Track and report on services associated with the risk assessment lifecycle using reports, tools, and system research
• Prepare and present performance metrics to stakeholders

• Identify, understand, and explain risks and issues to business representatives and key stakeholders

   

• Contribute to continuous improvement initiatives focused on operational efficiency

   

• Support the development and implementation of effective governance practices
• Collaborate with business partners across regions to ensure alignment with regulatory commitments

• Maintain strong relationships with colleagues and stakeholders

   

Required qualifications, capabilities, and skills

• Experience in financial services or related industries
• Strong analytical skills and attention to detail
• Proactive approach to problem solving and ownership of issues
• Excellent communication and interpersonal skills, with the ability to interact independently with business partners
• Ability to work both independently and as part of a team
• Flexible attitude in managing multiple tasks and adapting to change
• Strong organizational and time management skills
• Sound business judgment and ability to identify and address issues early

• Experience performing root cause analysis to develop long-term solutions

   

Preferred qualifications, capabilities, and skills

• Experience supporting legal entity risk assessment processes
• Familiarity with third party governance and oversight models
• Ability to contribute to process improvement initiatives
• Experience working in a global or regional team environment
• Knowledge of regulatory requirements in Europe, the Middle East, and Africa
• Ability to adapt communication style to different audiences

• Demonstrated commitment to continuous learning and professional development