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Polish Speaking Consultant Video Streaming Platform - Work In Greece

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Job Description - Polish Speaking Consultant Video Streaming Platform - Work In Greece

Mercier Consultancy MD is looking for a Polish Speaking Consultant to join our team for a video streaming platform based in Greece. This role offers an exciting opportunity to work in a dynamic environment, providing expert assistance to Polish-speaking customers regarding the platform's features and services. You will play a key role in enhancing user experience by delivering knowledgeable support and guidance.


Key Responsibilities

  • Provide high-quality customer support in Polish for users of the video streaming platform.
  • Assist customers with inquiries related to account management, content access, and technical issues.
  • Troubleshoot and resolve user concerns promptly to ensure a seamless streaming experience.
  • Document customer interactions and issues comprehensively in the CRM system.
  • Collaborate with internal teams to escalate complex issues and contribute to service improvements.
  • Stay updated on platform features, content updates, and industry trends to better assist customers.
  • Fluency in Polish (both written and spoken) is essential; knowledge of English is beneficial.
  • Previous experience in customer service or technical support, preferably in the streaming or technology sector.
  • Strong communication and problem-solving skills.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Familiarity with CRM systems and general computer proficiency.
  • Customer-oriented attitude with a passion for helping others.
  • Willingness to work flexible hours and adapt to team needs.
  1. Competitive Monthly Salary
  2. 2 Extra Salaries Per Year
  3. Fully Paid Relocation Package
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Polish Speaking Consultant Video Streaming Platform - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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