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Risk CRM Analyst

Job Description - Risk CRM Analyst

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:



  • Monitor CRM and promotional activities from a risk perspective;




  • Review campaign mechanics and identify potential issues before launch;




  • Analyze user behavior and data to detect unusual patterns and anomalies;




  • Investigate risk-related cases and prepare clear findings and recommendations;




  • Work with BI reports and internal data to support day-to-day risk analysis;




  • Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;




  • Support ongoing reviews of current risk procedures and suggest areas for improvement.




Experience you’ll need to bring:



  • 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;




  • Good knowledge of Excel and experience working with reports or operational data;




  • Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;




  • Intermediate English or higher.




It's a perfect match if you have those personal features:



  • Analytical mindset and attention to detail;




  • Proactive and quick to react;




  • Clear communication skills;




  • Ability to learn quickly and work independently.




Our clients offer competitive benefits to support your professional and personal growth, including:



  • Health & Wellness Focus;




  • Global Medical Coverage;




  • Growth Opportunities;




  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);




  • Performance-Driven Rewards;




  • Dynamic Work Environment.




Apply, and let your growth journey begin.

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