Sales Administration Specialist - French Speaking

Location: Poland (1st preference), Spain (2nd preference), Rest of Europe considered
Contract Type: Contract

• Work on a high-profile client programme with a leading business services consultancy


• Join a 6-month contract supporting order-to-cash transformation and stabilisation


• Apply your French language skills in a customer-facing sales support role


• Gain exposure to end-to-end process improvement within a shared services environment

Company Overview

Our client is a specialist business services consultancy delivering Global Business Services, transformation and operational excellence for clients across Europe. They work with organisations to improve efficiency, streamline processes and support large-scale change programmes within shared services and business process environments.

They are currently seeking a Sales Administration Specialist - French Speaking to support a high-profile client programme. This contract role offers you the opportunity to work within a fast-paced, deadline-driven environment where your language skills and sales support experience will directly contribute to the success of a major transformation initiative.

Position Overview

As a Sales Administration Specialist, you'll manage the complete order-to-invoice process for French-speaking customers. You'll act as the primary contact for order queries, resolve issues and maintain accurate data across systems. This role is central to ensuring smooth sales operations and excellent customer service during a critical phase of the client programme.

Responsibilities

• Manage order entry, validation, amendments, pricing and delivery coordination


• Act as primary contact for French-speaking customers and internal sales teams


• Maintain accurate customer records, pricing, contract terms and product data


• Resolve order blocks, credit holds, pricing discrepancies and delivery issues


• Support quotations, contract administration, rebates and credit or debit note processing


• Ensure adherence to SLAs, KPIs and control requirements


• Contribute to process documentation, SOP updates and continuous improvement initiatives


• Escalate risks promptly to relevant stakeholders

Requirements

• 2-5 years' experience in Sales Administration, Sales Support, Order Management or Sales Process Management


• Experience within a shared services, GBS or BPO environment


• Fluent French (written and spoken) plus strong business English


• Working knowledge of ERP systems such as SAP, Oracle, Salesforce or equivalent


• Strong attention to detail with ability to work at pace


• Confident communicator, comfortable dealing directly with customers and internal stakeholders


• Available at short notice and able to commit to a 6-month engagement


• Additional European language (desirable)


• Exposure to O2C or order-to-cash process end to end (desirable)


• Experience supporting a transition, ramp-up or stabilisation phase (desirable)


• Continuous improvement or process mapping exposure such as Lean or Six Sigma awareness (desirable)

Benefits

• Opportunity to work on a high-profile client programme


• Gain valuable experience with a leading business services consultancy


• Develop your skills in transformation and operational excellence projects


• Work within a collaborative, process-focused environment

You'll work alongside experienced professionals supporting a critical transformation programme, gaining exposure to best practice processes and contributing to meaningful improvements in sales operations.

How to Apply

To apply for this role please submit your CV using the form below or email [email protected]