ServiceNow Developer

About QnR Group

JOIN THE NEXT TECHNOLOGY POWERHOUSE

QnR Group is a technology group with 35 years of experience, 8 companies, 4 delivery centers and 210+ professionals across Greece, Belgium, Cyprus and Poland. Listed on the Athens Stock Exchange since 2000, we deliver mission-critical digital transformation projects for the public and private sector.

The Group’s capabilities covers software engineering, enterprise and generative AI, cybersecurity, cloud infrastructure, SAP and ServiceNow solutions, core banking and maritime intelligence.

About E-XIM IT

E-XIM IT, a member of QnR Group and a ServiceNow Elite Partner based in Poland, specializes in enterprise service management and digital workflows powered by ServiceNow. The company helps organizations streamline processes, connect teams and systems, and improve service delivery. As the Group’s Central and Eastern European growth hub, E-XIM IT combines platform expertise with regional market knowledge to support enterprise digital transformation.

Role overview

We are looking for a ServiceNow Developer to join a project with one of our public-sector clients in Warsaw. You will work within an established ServiceNow team, alongside the platform’s Architect and Administrator, helping turn business needs into code, configuration, and custom solutions on the platform. In this role you will spend most of your time building: implementing customisations, writing scripts, designing workflows, integrating ServiceNow with surrounding systems, reviewing code, fixing bugs, and shipping upgrades.

The ideal candidate will be responsible for:

• Build and ship configurations, customisations and scoped apps on ServiceNow
• Write platform code (JavaScript / GlideScript, business rules, client/server scripts, UI policies, workflows)
• Integrate ServiceNow with surrounding systems (REST, SOAP, SSO, LDAP)
• Maintain the platform end-to-end and the underlying MariaDB database
• Apply ServiceNow upgrades and patches without breaking existing customisations
• Investigate incidents, fix bugs, and review code to keep quality high
• Produce technical documentation, SOPs and knowledge base articles

To excel in this role, you'll need:

• At least 5 years of relevant IT professional experience
• At least 2 years in a similar a ServiceNow Developer position
• Both ServiceNow certifications (or equivalent): Certified Application Developer (CAD) and Certified System Administrator (CSA)
• Hands-on experience building custom apps, scoped applications, business rules, scripts and workflows on ServiceNow
• DevOps experience on ServiceNow
• Integration tech: REST, Web Services, SSO, LDAP
• English at B2 level (CEFR) or higher

Nice to have (not required):

• Broader ServiceNow modules (ITOM, HRSD, CSM, SecOps)
• ITIL / Service Management background
• Previous EU institution / public-sector experience