Services and Solution Delivery Parts Administrator

Job Title

Job Description

The Parts Administrator is responsible for managing service parts operations to ensure timely, accurate, and compliant processing of orders, deliveries, and returns. This role supports service teams by coordinating logistics, monitoring inventory and backorders, resolving delivery issues, and maintaining adherence to company policies, SLAs, and quality standards.

Your role:

• Enter and manage service parts orders in the company systems
• Monitor order status, backorders, and deliveries
• Communicate with customers and internal teams regarding order updates
• Coordinate parts deliveries and logistics
• Resolve issues such as delayed, damaged, or incorrect shipments
• Manage service parts returns in line with company procedures
• Prepare basic reports on order status and inventory using Excel

Requirements:

• Good English skills (written and spoken)
• Basic to good knowledge of Microsoft Excel
• Good organizational skills and attention to detail
• Willingness to learn and follow established processes
• Availability to work from 10 to 18 from time to time

Our benefits:

• Annual bonus based on performance achieved  

• Private medical care with the option to extend it to family members  

• Benefit System cards  

• Discount for Philips’ products  

• Wide variety of training & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

 

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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