Software Consultant (Production Support)

Location: Kraków

Type of contract: B2B contract 

Salary range: 80 - 125 PLN/h

What will you do?
You will be responsible for supporting critical EU and UK billing and payments services, ensuring their stability, performance, and continuous improvement while working closely with cross-functional teams in a highly collaborative and international environment.

Your tasks

• Perform production engineering work including support, maintenance and service management of billing and payments services


• Maintain and manage distributed systems, servers on Linux and Windows, middleware such as Microsoft IIS, in-memory solutions such as Hazelcast, containers on Kubernetes and cloud technologies such as Google Cloud Platform


• Build and support CI/CD pipelines as part of DevOps activities


• Support application, business processes and data intelligence operations, manage change activities including planning and coordination with stakeholders and assess service impact


• Analyze data and build business intelligence solutions using Microsoft SQL and Oracle databases


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  Participate in on-call rotation one week per month covering afternoons, evenings, nights and weekends, respond to incidents outside working hours and support one working weekend per month within standard hour
  
  

Requirements

• Master’s degree and solid experience in Production Support at L2 or L3 level


• Hands-on DevOps experience including configuration management and pipeline support


• Experience with MS SQL, Oracle DB, Windows Server configuration, Microsoft IIS, Hazelcast, Kubernetes, Docker and container management in GCP


• Knowledge of Linux, Bash, Git, Jenkins, Splunk, virtualization and containerization


• Familiarity with Agile tools such as GitHub, Confluence and Jira


• Openness to work from our client's office in Kraków 2 times a week

Nice to have

• Understanding of payment domain such as ISO2022, XML, XSD and JSON


• Experience in DevOps pipeline management using GitHub, Git, Jenkins, Maven, Nexus or G3


• Ability to work in an international environment, manage complex workload and demonstrate analytical thinking


• Java development experience


• Familiarity with complex technology architecture