System Analyst

Package Description

• Competitive Salary 


• Corporate Benefits Package 


• Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a Systems Analyst for an EU agency in Warsaw, Poland and various locations around Europe.

Main Responsibilities

• Analyses business processes, capabilities, requirements/user stories


• Designs software functionality for new IT solutions.


• Models and documents logical data model, system roles, use cases, acceptance criteria, system logic


• Cooperates with UX/UI Specialist in preparation of UI prototypes, forms and controls,


• Manages non-functional requirements


• Identify options for potential solutions


• Maintains design models in systems lifecycle


• Presents and explains software design to business experts, product owners, developers and testers


• Supports product owner in preparation of tasks for development team


• Prepares system documentation and provides presentations and trainings to business users


• Supports tests, development, quality assurance, change management

Knowledge and skills

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  Has gone at least 1 time through the complete lifecycle of the software solution development

  
  


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  Knowledge in software functionality design and UML modelling

  
  


• Knows how to develop system roles, use cases and their workflows, system rules, logical data models, UI forms and controls, etc.


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  Knows system development methodologies

  
  


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  Is proficient in using systems modelling tools like Sparx Enterprise Architect

  
  


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  Presents excellent communication skills

  
  


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  Holds ability to document effectively

  
  


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  Presents problem solving skills

  
  

Specific Requirements

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  Mastery of Sharepoint and Sharepoint platform-specific tools

  
  


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  Expert in analysing business processes, capabilities, requirements, and user stories

  
  


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  Exceptional collaborative skills

  
  


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  Versatility in technologies and platforms

  
  

Qualifications

• Bachelor’s Degree


• Minimum English Language skills CEFR C1


• Minimum IT relevant professional experience of 8 years
  

   

  
  

   

  
  

(Required Certificates)

At least 1 certification among:

• Certified UML Professional certificate at intermediate level


• or an equivalent certification recognized internationally (subject to acceptance as a validcredential by the Contracting Authority)