Test Expert ServiceNow Platform

Package Description

• Competitive Salary 


• Corporate Benefits Package 


• Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a Test Expert ServiceNow Platform for an EU agency in Warsaw, Poland and various locations around Europe.

Main Responsibilities

• Responsible for testing strategy and planning test activities


• Develops test plan, test cases and designs testing environment


• Implements, executes and debugs application test cases and scripts


• Validate and document completion of testing and Development


• Interprets test results, reports on test progress and issues


• Analyses functional and technical system design for testability


• Contributes to quality assurance in the project


• Documents tests and tracks defects


• Monitors test results, Analyses quality of the system and reports on status and trends


• Cooperates with analysis, architects Software Development and service desk teams

Knowledge and skills

• Expert in testing including unit testing, integration testing, functional testing, performance and stress testing, acceptance testing and regression testing


• Expert in designing test environments


• Hands on experience in testing complex systems up to the amount of years per profile requested at the "minimum experience at similar position"


• Experience in setting up test management tool for new project.


• Experience in providing test documentation.


• Experience in leading testing in complex project


• Practical knowledge of testing tools.


• Analytical mind, attention to detail and an ability to pick things up quickly


• Presents excellent communication and documentation skills


• Knowledge of processes in Software Development Lifecycle.

Specific Requirements

• Experience with testing using Azure Devops Test Plans


• Hands-on experience with creating SQL queries


• Hands-on experience with testing ServiceNow platform

Qualifications

• Bachelor’s Degree with an ICT relevant Degree is mandatory


• Minimum English Language skills CEFR B2


• Minimum IT relevant professional experience of 5 years

(Required Certificates)

At least 1 certification among:

• ISTQB Advanced


• or an equivalent certification recognized internationally (subject to acceptance as a valid credential by the Contracting Authority)


• or 3 years of experience in test management above required Minimum experience at similar position