Job Description - Danish-speaking Customer Advisor in Warsaw, start date 19/10
Fast process: Startdate 19/10-26
Do you want to work in the airline industry and support passengers with their travel needs? Our client is looking for Danish-speaking Customer Service Advisors to join their team in Warsaw!
Join the team and provide outstanding customer service for a leading Nordic airline. After 6–9 months of office-based work, you'll have the option to switch to a hybrid model.
About the company
Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.
What will you do?
Perform inbound calls and chats in Danish
Advise partners on flights, products, prices, fares, rules, and online services
Change reservations (time and destination) and update personal data
Handle special service requests (wheelchairs, animals, special assistance)
Manage ticket cancellations and refunds
Assist customers with airline ticket purchases and payment methods
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