Customer Support for Content Creators - German relocation

Are you looking for a job as a Customer Service Representative for Social Media? 

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! 

Our Client is a leading global technology company that aims to build community and bring the world closer together. They provide popular social networking services that enable people to connect, share, and discover.

What you'll do

• Provide support to Content Creators/Influencers across Social Media regarding Subscription Management, Account Management, Technical Troubleshooting, and the use of Marketing tools. 
• Do outbound phone calls as necessary to improve communication and troubleshooting issues with Users. 
• Offer product and tool support to enhance clients’ experience. 
• Identify trends and resolving issues encountered by users.