Developer Support for Google Ads - Russian relocation pack

Are you passionate about online marketing and innovative technologies?  Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! 

Our Client Google is the global leader in online marketing, with annual revenues exceeding 100 billion US dollars. If you're looking to grow your career in an environment that fosters creativity and cutting-edge solutions, this is your opportunity to make an impact with a company at the forefront of digital marketing innovation.

What you'll do

• Manage and resolve all escalations/appeals from developers regarding actions taken on their applications; 
• Simplify complex technical and policy-related issues to provide clear summaries over email, chat, and ticketing systems; 
• Conduct detailed research and apply advanced comprehension to provide accurate, policy-compliant resolutions; 
• Exhibit strong communication skills and in-depth knowledge of app store policies to represent the developer perspective effectively; 
• Review, curate, and maintain developer-facing data and documents to ensure consistency and quality; 
• Understand and communicate complex technical concepts such as APIs, APKs, Bootloader, Doze, NFC, etc; 
• Proofread and edit documents to maintain professional standards suitable for publishing; 
• Collaborate with team members and cross-functional partners to resolve complex cases.