German Customer Advisor

Cross Border Talents is thrilled to announce an exciting opportunity for native or fluent German speakers! We`re hiring Customer Advisors for our partner BPO company to work on an exclusive technical project for a well-known search engine company (yes, that one ).

Location: Lisbon, Portugal
Start Date: January 8, 2025
Schedule: Rotational 40 hours/week

• Monday to Friday: 08:00 AM 08:00 PM
• Saturday & Sunday: 08:00 AM 05:00 PM
• Days Off: 2 rotational days
  Workplace: On-Site
  Contract Type: CDD, 6 months

Why This Role is for You:

• Be part of a project powered by a global tech leader at the forefront of innovation.
• Use your native-level German skills to assist and connect with international customers.
• Solve technical queries, empower users, and deliver outstanding customer experiences in a dynamic and fast-paced environment.

What You Bring to the Table:

• Language Proficiency: German at a native or C2 level and English at a B2 level or higher.
• Tech Savviness: Passion for technology and an ability to troubleshoot effectively.
• Empathy & Professionalism: Patience and understanding to provide top-notch customer service.
• Adaptability: Comfortable with rotational shifts and dynamic workflows.

Your Package & Perks:

• Base Salary: 1,100 EUR (14 payments/year)
• Performance Bonus: Up to 120 EUR/month for meeting KPIs
• Complexity Bonus: 135 EUR/month for mastering technical processes
• Meal Allowance: 7.23 EUR/day
• Transport Allowance: 20 EUR/month
• Health Insurance: Coverage from Day 1 (free after 6 months).

Perks of Joining the Team:

• A Gateway to the Tech World: Work with cutting-edge technology and become part of a world-renowned brand's customer support initiative.
• International Environment: Collaborate in a diverse, multicultural team where your German expertise will shine.
• Career Progression: Secure long-term roles based on performance and dedication.
• Vibrant Lisbon: Live and work in one of Europe's most exciting cities, buzzing with culture, sunshine, and opportunities!

Are You a German Speaker Ready for a Challenge?
Don't miss this chance to kickstart your career in one of the world's most exciting projects. Apply now and let's grow together!