German-Speaking Customer Service Agent

German-Speaking Customer Service Agent — Lisbon, Portugal

Cross Border Talents is inviting German-speaking candidates to apply for a Customer Service Agent opportunity in Lisbon.

In this role, you will help customers with enquiries, provide product information, and ensure that their questions are handled professionally.

Your responsibilities

• Respond to customer questions and service requests.
• Explain product information and relevant procedures.
• Identify customer needs and provide appropriate assistance.
• Maintain accurate records of customer interactions.
• Deliver a helpful and professional customer experience.

What we are looking for

• Fluent German and good English communication skills.
• A customer-oriented and solution-focused mindset.
• Strong interpersonal and communication skills.
• Confidence using computers and digital systems.
• Previous customer service experience is an advantage.

Eligibility criteria

• You must already have the legal right to work in Portugal.
• You must currently live in Lisbon, Portugal.

Interested in joining Cross Border Talents? Send your CV in English to [email protected].