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Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
CREATIVE OPERATIONS
We're a creative family, building copy, data, and visual assets for each corner of the Farfetch E-commerce Platform. We are dedicated to providing gold-standard imagery, content, and digital production services for our partners and creating an engaging on-site experience for our customers.
GUIMARÃES
Our Guimarães office is located in this beautiful and historic city, often described as the ‘birthplace of Portugal’. This is where our creative operations team is based, in a custom-built office and studio facility with a games room, music area and unbeatable chill-out zone.
THE ROLE
You will be responsible for ensuring the accuracy and reliability of information collected through various processes. Your main responsibility will be to do online research, identify identical items across sources, and maintain/ add and/or create accurate product information in our systems. You'll be tasked with identifying inconsistencies and extracting critical product details.
WHAT YOU'LL DO
- Analyse, create and/or edit information of the items that arrive production accordingly to our guidelines;
- Identify similar products across multiple sources;
- Verify and validate product information to ensure accuracy and completeness by cross-referencing across multiple sources;
- Compare product information to determine if items are the same or different, identifying variations in attributes such as name, description, and other specifications;
- Investigate and resolve discrepancies found during the validation process, documenting issues and communicating findings effectively to relevant stakeholders;
- Use the internal platform to register and monitor data quality;
- Analyse product defects and identify actions required to resolve them.
WHO YOU ARE
- 1+ years of experience in e-commerce, sales or related field a plus;
- Intermediate Excel skills;
- Strong attention to detail, with the ability to spot patterns, anomalies, and inconsistencies;
- Ability to prioritise and multi-task without compromising on quality standards;
- Abstraction, ability to learn new things and work with new tools;
- Advanced IT and English skills.
EQUAL OPPORTUNITIES STATEMENT
- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
SCAM DISCLAIMER
- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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