OUTBOUND CUSTOMER SERVICE REPRESENTATIVE

OUTBOUND CUSTOMER SERVICE REPRESENTATIVE | LISBON

Lisbon, Portugal | On-site | Full Training Provided

Are you confident in communication, comfortable speaking with customers, and motivated by sales and relationship-building?

Join an international customer service team in Lisbon and help potential customers discover solutions that match their needs.

WHY THIS OPPORTUNITY?

• Work and build your career in Lisbon
• Join an international and multicultural environment
• Receive comprehensive training before starting the role
• Develop your communication, sales, and customer relationship skills
• Work from a professional office environment

YOUR ROLE

As an Outbound Customer Service Representative, you will:

Contact potential customers by phone
Understand their needs and identify suitable solutions
Present relevant products and services
Build positive relationships with prospective customers
Handle questions and objections professionally
Work towards customer acquisition objectives
Follow established procedures and quality standards

TRAINING

Full training is provided before you begin the role.

Training duration: 5 working days, 8 hours per day, followed by up to 5 working days of practical training.

Training covers the relevant systems, products and services, customer management processes, and practical application of the role.

WORKING CONDITIONS

Location: Lisbon, Portugal
Work model: On-site
Working hours: 40 hours per week
Daily schedule: 8 working hours + 1-hour lunch break
Contract: Initial fixed-term arrangement, with potential for extension and progression to a permanent contract

ELIGIBILITY REQUIREMENTS

To be considered for this opportunity, candidates must:

Be legally eligible to work in Portugal
Be available to work on-site in Lisbon
Be available for a 40-hour working week
Be comfortable working in an outbound customer-facing role
Have strong communication and interpersonal skills
Be comfortable speaking with potential customers by phone
Be able to understand customer needs and communicate suitable solutions

Previous experience: Customer service or sales experience is beneficial, but training is provided for the role.

READY FOR YOUR NEXT CAREER MOVE?

If you're ready to develop your career in an international environment and put your communication skills to work in Lisbon, send us your CV and let's take the next step together!