Business Systems Analyst II- PLM Developer

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Business Systems Analyst to work directly with Product Development, Design Engineering and Quality departments within Arthrex to build and manage a pipeline of Information Technology projects and enhancements that support PLM Program goals and objectives.  A successful candidate could have experience defining and operating business processes in one of the following areas: Product Management, Design Engineering, Quality and/or Manufacturing.  The position liaises with the technical organization to determine the timing and cost of specific projects.  A successful candidate must be able to analyze and document business process flows from end to end, facilitate improvements, and convert into requirements.  Excellent communications and analytical skills, strong technical project management skills and a Bachelors’ degree will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™..

Main Objective: 
Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization’s on-premise and cloud computing applications.

Essential Duties and Responsibilities:

• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.


• Install, configure, and manage the ThingWorx platform, including its components.


• Create and develop applications using ThingWorx Mashups, services, and data models.


• Implement UI/UX customizations, REST APIs, and extensions to support client requirements.


• Participate in design reviews and code reviews.


• Ensure solutions align with regulatory and compliance standards (e.g., FDA, ISO).


• Adhere to the Quality System Procedures and Change Control.


• Participate in delivery of projects.


• Respond, resolve, or escalate reported incidents.


• Ensure stability, integration, and integrity of production systems.


• Complete all QA Non-Conformance and Corrective Actions in a timely manner.


• Participate in assessment of application security and identity management requirements, where applicable.

Additional Duties & Responsibilities: 

• Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria.


• Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.


• Develop and manage manual and automated test scripts.


• Support user acceptance testing and user training activities.


• Provide Level 2 and Level 3 on-call coverage support.

Specialized Skills

• Excellent communication skills and customer service orientation


• Knowledge of PTC Windchill and REST services.


• Experience integrating ThingWorx with other systems.


• Proficiency in JavaScript, Java, and SQL.


• Experience with test management and automation tools is preferred


• Previous experience in Pharma or Medical Device industry would be preferable


• Awareness of Jira or Azure DevOps Practices

Education/Experience:

• Bachelor’s degree required


• 2 + years of relevant work experience required  

Arthrex Benefits

• Medical, Dental and Vision Insurance


• Company-Provided Life Insurance


• Voluntary Life Insurance


• Flexible Spending Account (FSA)


• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)


• Matching 401(k) Retirement Plan


• Annual Bonus


• Wellness Incentive Program


• Free Onsite Medical Clinics


• Free Onsite Lunch


• Tuition Reimbursement Program


• Trip of a Lifetime


• Paid Parental Leave


• Paid Time Off


• Volunteer PTO


• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.