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Customer Service Clerk

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Number of Applicants

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Job Description - Customer Service Clerk

  • Issue materials against approved requisitions and maintain accurate transaction records.
  • Receive, verify, and process material requests and related documentation.
  • Maintain inventory records, stock movement logs, and material issue registers.
  • Update ERP or warehouse management systems with material transactions.
  • Prepare delivery notes, issue vouchers, receipts, and other warehouse documents.
  • Coordinate with warehouse personnel to ensure timely issuance of materials.
  • Respond to customer and internal department inquiries regarding material availability and status.
  • Ensure all documentation is complete, accurate, and properly filed.
  • Prepare daily, weekly, and monthly inventory and transaction reports.
  • Assist with stock verification, inventory audits, and reconciliation activities.
  • Maintain confidentiality of inventory records and company documentation.
  • Comply with company procedures, client requirements, and HSE policies.
  • Provide administrative and clerical support to warehouse and logistics operations as required.


  • Requirements

  • Minimum 2–5 years of experience in customer service, warehouse administration, inventory control, or clerical support.
  • Diploma or equivalent qualification in Business Administration, Logistics, Supply Chain, or a related field.
  • Proficient in Microsoft Office applications (Excel, Word, Outlook) and ERP/warehouse management systems.
  • Experience in issuing materials, maintaining inventory records, and processing warehouse documentation.
  • Strong data entry and record -keeping skills with a high level of accuracy.
  • Good understanding of warehouse operations and inventory control procedures.
  • Excellent communication and customer service skills.
  • Ability to prepare reports and maintain organized documentation.
  • Good command of written and spoken English.


  • Original job Customer Service Clerk posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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