Black & Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking an experienced Head of Network Infrastructure Operations to lead large\-scale network operations, NOC performance, and strategic infrastructure initiatives across mission\-critical environments. This role requires strong operational leadership, deep technical expertise, and proven experience managing enterprise network operations within complex, high availability environments.
Key Responsibilities
Operational Excellence & NOC Management
\- Oversee the 24/7 Network Operations Center (NOC) to ensure proactive monitoring and rapid incident response.
\- Establish and monitor critical SLAs/SLOs for network uptime, performance, and service reliability.
\- Lead engineering teams during high\-pressure, live operational environments and time sensitive event windows.
\- Collaborate with business and event stakeholders to translate operational needs into technical network specifications.
\- Lead high\-severity incident response and conduct detailed Root Cause Analysis (RCA).
Strategic Infrastructure Roadmap
\- Design and implement scalable network architectures across LAN/WAN, data center, and cloud environments.
\- Evaluate and adopt emerging technologies such as SD\-WAN, Wi\-Fi 6E, and SASE.
\- Lead modernization initiatives, including decommissioning legacy infrastructure and migrating to modern platforms.
Network Automation & Innovation
\- Drive automation initiatives for network provisioning and configuration management.
\- Implement CI/CD pipelines for network changes and infrastructure deployments.
\- Standardize deployments using tools such as Ansible, Terraform, or Python.
Risk Management & Security Compliance
\- Partner with cybersecurity teams to enforce Zero Trust models and robust security controls.
\- Ensure network infrastructure complies with global standards (ISO 27001, SOC2, etc.).
\- Lead disaster recovery planning, testing, and business continuity initiatives.
Financial & Vendor Management
\- Manage CAPEX/OPEX budgets for network infrastructure and operations.
\- Negotiate contracts with ISPs, vendors, and managed service providers.
\- Conduct regular service and performance reviews with technology partners.
Requirements
\- Bachelorâs degree in Computer Science, IT, Engineering, or related field.
\- 12â15 years of network engineering experience, with at least 5 years in a senior leadership role.
\- Proven experience managing large\-scale, multi\-vendor enterprise network environments.
\- Strong experience in backbone technologies including BGP, MPLS, VXLAN, and SD\-WAN.
\- Experience with hybrid cloud connectivity (Azure, GCP, ExpressRoute, Direct Connect).
\- Hands\-on exposure to data center networking technologies (Cisco ACI, Nexus, UCS, VMware NSX).
\- CCIE certification â Mandatory
\- Preferred certifications: CCNP, ITIL, PMP, Azure Advanced Networking or equivalent.
Required Skillset
\- Software\-Defined Networking (SDN) and centralized network controllers (ACI, NSX).
\- Advanced routing and switching (BGP, OSPF, EVPN, MPLS).
\- Network virtualization and micro\-segmentation security controls.
\- Infrastructure automation using Python, Ansible, or Terraform.
\- Application delivery technologies including load balancing and traffic engineering.
\- Strong knowledge of network security, Zero Trust, and firewall integrations.
\- Expertise in performance monitoring, telemetry, and proactive network optimization.
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