L1 & L2 Support Engineer

Company : Madre Integrated Engineering

Job Type : Full Time

الدوحة, Qatar

Job Description - L1 & L2 Support Engineer

Requirements

Bachelor’s degree in IT, Computer Science, Computer Engineering, or related field.
Minimum 3–5 years of experience in L1/L2 IT or OT operations support.
Experience in ITS, traffic management, tolling systems, or 24/7 mission -critical operations preferred.
Hands -on knowledge of VMware, vSphere, vCenter, vSAN, ESXi, and HCI/VxRail clusters.
Working knowledge of SAP S/4HANA, CRM, databases, RSE systems, and back -office transaction flow.
Familiarity with ITIL processes, incident management, change management, and SLA monitoring.
Strong troubleshooting, documentation, and communication skills.

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L1 & L2 Support Engineer

Job Description - L1 & L2 Support Engineer

Requirements

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