Estimation Efficiency: Ensure 90% of repair cost estimates are provided within 48 hours of inspection, consistently improving process efficiency on a monthly basis.
Policy Verification Compliance: Achieve a 100% compliance rate in verifying and applying insurance policy terms and conditions for all processed claims annually.
Fraud Identification Rate: Successfully identify and report 95% of suspected fraudulent cases, aiming for zero missed significant fraud activities quarterly.
Feedback Impact: Provide monthly reports that result in at least two actionable changes or updates by the underwriting department per year, enhancing policy accuracy and risk management.
Total Loss Case Processing: Complete documentation and preparation of total loss vehicles for auction within 5 business days from the decision date, achieving this target for 95% of total loss cases.
Recovery Claim Efficiency: Secure recovery approval letters for 80% of eligible claims within 45 days from the claim initiation date, assessed annually.
We are looking for candidates with:
3–5 years of experience in motor insurance, particularly in surveying or claims
Male, Arabic national
Strong knowledge of vehicle mechanics and damage assessment
Experience in repair cost estimation and policy analysis
Good communication skills and customer handling ability
Must be locally available in Qatar with a valid QID
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