Sales Senior Executive

This role is responsible for leading and managing the day-to-day operations of all entry point sales locations including airport kiosks, duty-free outlets, and border sales counters. The manager ensures these sales location run efficiently, deliver outstanding customer service, and achieve revenue, growth, and sales quality targets. This position plays a key role in capturing inbound customers, driving footfall through partnerships, and gaining market shared and maintaining regulatory and operational excellence.

• Achieve and exceed monthly gross add and revenue target.
• Drive market share growth through aggressive selling strategies.
• Manage day-to-day sales operations at all assigned locations (airports, duty-free, borders).
• Ensure kiosks are staffed, stocked, and run to highest operational standards.
• Coordinate closely with local authorities at border and airport locations to ensure compliance and smooth operations.
• Monitor and improve sales quality through rigorous processes and standards.
• Maintain clean, attractive store layouts to support positive mystery shopping outcomes.
• Oversee partner manpower agents and ensure sufficient staffing at all locations.
• Work with partner to hire the right calibers , train, and motivate frontline teams to deliver exceptional service.
• Drive continuous training, development, and performance discussions via regular review.
• Develop partnerships (e.g., travel agencies, airlines, hotels) to drive footfall to sales points.
• Anticipate major travel events and plan staffing and stock accordingly.
• Provide feedback and insights to senior management on market dynamics and areas for growth.
• Support internal and external audits to maintain compliance.
• Report and resolve operational issues in a timely and structured manner.

• Bachler’s Degree in Business or Administration equivalent
• The role has a high impact on achieving sales, revenue and customer service targets of the company
• Strategic Partner Contribution to Traffic
• Ensures all issues are reported timely and accurately, and ensure all issues are solved within permitted timeframe.
• Operational level planning and organization is essential to ensure efficient operation and customer service time.
• Must be a Qatari National.