Soft Services Supervisor

Job Overview

A leading facilities management organization is seeking an experienced Soft Services Supervisor to oversee the delivery of cleaning services across a large commercial facility. The successful candidate will lead cleaning teams, ensure compliance with quality and safety standards, and maintain high levels of customer satisfaction.

Key Responsibilities

• Supervise daily cleaning operations and housekeeping staff.

• Allocate manpower and monitor attendance.

• Conduct routine inspections to ensure cleanliness standards are maintained.

• Ensure cleaning schedules are completed efficiently.

• Train and mentor cleaning personnel.

• Monitor cleaning materials, chemicals and equipment.

• Prepare daily, weekly and monthly operational reports.

• Ensure compliance with HSE policies and company procedures.

• Coordinate with management to resolve operational issues.

Requirements

• Minimum 5 years' supervisory experience within commercial cleaning or facilities management.

• Experience managing medium to large cleaning teams.

• Good knowledge of cleaning methods, chemicals and equipment.

• Strong leadership and communication skills.

• Ability to work under pressure.

Preferred

• Knowledge of CAFM/FM systems.

• IOSH, NEBOSH or other HSE training.

• Valid Qatar Driving Licence.