Supervisor - Physical Therapy

The Physical Therapy Supervisor is responsible for leading and coordinating the daily operations of Physical Therapy services, ensuring the delivery of safe, effective, patient-centered care across inpatient and outpatient settings. The role provides clinical and operational leadership to a team of physiotherapists and support staff, overseeing workforce planning, service delivery, quality improvement, and professional development initiatives. Working collaboratively with multidisciplinary teams, the Supervisor supports evidence-based practice, optimizes patient outcomes, ensures compliance with organizational policies and regulatory standards, and contributes to strategic service planning and innovation. The post holder leads within a specialist clinical area and serves as a clinical resource and mentor, fostering a culture of excellence, accountability, continuous learning, and high-quality patient care.

• Makes recommendations to the Manager regarding decisions that have a unit/service impact.
• Makes day to day decisions regarding unit operations that impact staff.
• Serves as a professional and role model for staff and is an advocate for patients and their families demonstrating behaviors consistent with the organizational/education competency framework, Sidra values, policies, procedures and guidelines.
• Participates in planning and program direction in accordance with organizational and departmental goals and objectives.
• Provides supervision and guidance to staff ensuring that all care is provided in accordance with Divisional Core Standards and established policies and procedures.
• Evaluates and ensures that individualized discharge planning needs are assessed on admission.
• Ensures an interprofessional approach to facilitate a timely discharge or transfer to the next level of care or home.
• Ensures safe patient care by making patient assignments based on patient acuity and skill mix.
• Evaluates and ensures that clinical documentation, diagnoses and plans of care are integrated and effective in delivering an individual plan of care.
• Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk.
• Demonstrates an understanding of evidence-based healthcare methodology and its ability to positively impact patient outcomes.
• Participates in the integration and evaluation of research into practice.
• Utilizes outcome measures to evaluate effectiveness of care through the review of data and the questioning of inconsistencies.
• Works towards the achievement of agreed key performance indicators for self and unit.
• Identifies patient care issues and/or strategies to improve and positively impact on the quality of care and patient outcomes.
• Collaborates with the Physical Therapy Manager and Clinical Educators in planning, implementation and evaluation of patient/family and staff education.
• Applies problem solving techniques and evidence based solutions to service related issues.
• Evaluates and ensures appropriate escalation of issues to meet patient/family/staff needs and resolve conflicts.
• Communicates effectively and efficiently with patients, families and colleagues, addresses patient/family complaints immediately and assists in the investigation of written complaints.
• Ensures the effective orientation, precepting and support of new staff and students.
• Provides a welcoming work environment and monitors and tracks individuals’ progress.
• Contributes to the employee performance appraisal cycle objectively and assists with action plans arising from appraisals as necessary.
• Counsels and/or disciplines staff when appropriate.
• Supports the retention of all staff by creating a healthy work environment that facilitates teamwork, and treats colleagues, patients/families and visitors with dignity and respect at all times.
• Ensures relevant information is communicated to all staff effectively and efficiently.
• Maintains effective administrative processes in the service and reviews and revises service policies and procedures as required.
• Contributes to the achievement of cost efficiency savings in the service and maintains an awareness of resource utilization, exercising care in the ordering and use of equipment and materials.
• Reports equipment failures, safety and security issues, and/or reduction of supply inventory.
• Supports the achievement of successfully implementing clinical information systems at unit level.
• Leads Performance Improvement activities and committees on the service as assigned.
• Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.
• Provides documented evidence of own performance and maintenance of skills consistent with position
• Deputizes for the Physical Therapy Manager as required.
• Responsible for maintaining up to date mandatory Life Support Training requirements as directed by MoPH and Sidra (e.g. BLS, AED etc).
• Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies
• Adheres to and promotes Sidra’s Values

In view of the evolving needs and opportunities within Sidra, this position may be required to perform other duties as assigned and reporting relationships may vary.