We all want to work in amazing companies that help us reach our professional peaks – right? We want to be surrounded by a good workplace environment, supported by a positive company culture, and provided career growth and development.
But what does that really mean, especially in the customer experience industry? Fun workmates. Company parties too! Inspiring bosses. Good salary and benefits for customer service representative jobs, of course. Empowering leaders. But what is the starting point for all these awesome company qualities? At the core: to be great, a company has to be built for its people.
And what does that look like? It looks like TTEC Philippines’ earning the Great Place to Work® certification in 2024. This recognition is a clear reflection of how TTEC puts its people at the center of all it does.
David Bernal, Executive Director of Operations for TTEC, believes in TTEC’s holistic approach to helping employees succeed, saying “Working in an organization that cares about your growth, both professionally and personally, is a sign that you’re in the right place. You can become an innovator of great ideas that help the clients you support and the peers you work with, while being in charge of your well-being. TTEC has a world-class development program that does all that and more!”
The key to TTEC’s certification is building and supporting a good workplace environment where people thrive. Chandana Reddy, Vice President of People & Culture for TTEC, shares how “every human interaction is valued at TTEC. That in turn promotes cohesion among all levels of staff members throughout the business. Our employees interact with one another in an open environment, all are encouraged to be real and bring their authentic selves to work.”
A place that accepts you for who you are, allows you to maximize yourself, and values your well-being. Isn’t that the dream workplace? TTEC Philippines does its best to provide opportunities for its people to enjoy their jobs and maximize their potential. Employee engagement and career growth and development are pillars to their amazing company culture, and their own employees have confirmed how awesome their TTEC journeys have been.
Here’s how the certification works:
This Great Place to Work® certification uses direct feedback from employees collected through an anonymous and comprehensive survey (a great form of employee engagement) about their work experience. The survey tries to find out and measure how well their organization provides a Great Place to Work For All™. TTEC employees have given a clear answer.
“It’s truly fulfilling to know that our employees find TTEC a great place to work at,” says Arnab Ray, Sr. Vice President of Operations for TTEC. “It validates how our way of delivering humanified experience is indeed effective and resonates with our people. We continue to ensure that we implement unique and collaborative ways of work that balance both employee pulse and business environments. The Great Place to Work® certification is another testament that TTEC is committed to our core strength of Employee Value Proposition.”
David Bernal echoes this sentiment saying, “I’m an advocate of TTEC. I love talking about the wonderful things we do for our people and the businesses we support. I take every opportunity to invite friends to come over and experience TTEC for themselves.”
What are you waiting for? A truly amazing workplace is waiting for you. Apply for Customer Service Representative jobs with TTEC Philippines and start your BPO journey with a company that cares.
