Careers at Global-e, Inc.

We’re looking for a Customer Service Agent to join our vibrant support center, where every day brings new challenges and exciting opportunities to grow. ;At our rapidly expanding international company, we’re passionate about delivering outstanding service and we do it all in English. ;That means all customer interactions and internal communications are 100% in English, so a high level of written and spoken English is essential.What You’ll Do: ;Provide high-quality written support to merchants and end customers, no phone calls, just smart, thoughtful messaging. ;Use logic, empathy, and efficiency to meet performance goals and deliver excellent service. ;Identify and escalate urgent issues to your Team Leader to ensure smooth operations. ;Share ideas and feedback to help improve team processes and the overall customer experience. ;What We Offer:A positive, energetic work environment with supportive teammates and engaged leadership.Monday to Friday workweek, 9:00–18:00, with one weekly shift from 12:00–21:00.Real opportunities for professional growth in a fast-growing, global company.The chance to be part of a professional, ambitious, and fun team.Attractive terms and a competitive compensation package.Hybrid position — working 3 days a week from our office in Bucharest, located at Hotspot Skyhub, 13th floor, Sosea Orhideelor 15a (adjacent to The Bridge).

Working at Global-e, Inc.