Claims Analyst

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, SingleRisk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

• Review the requests for indemnity for accuracy, completeness and eligibility;
• Check the coverage rules and supporting documents;
• Permanent communication with policyholders regarding the indemnity and debt collection procedures;
• Pro-actively and upon requests communication with customers related to claims files;
• Daily monitoring of claims files with debt collection agencies;
• Investigates discrepancies, missing information or possible fraud;
• Attending the meetings with customers;
• Preparation of relevant reports upon requests.

• At least 2 year experience in a similar position;
• Legal or economic education;
• Good knowledge of Microsoft Office, Outlook, Internet;
• Very good command of English (advanced level);
• Strong analytical, problem solving and communication skills;
• Very good organizing skills and detail-oriented;
• Good negotiation skills;
• Ability to write reports to summarize and clarify information;
• Attention to detail and comfort working with data, records and software tools;
• Empathy and responsiveness;
• Flexibility in thinking.

Here you'll find:

• Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, finance, and operational decision-making.
• Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
• Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
• Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets Bookster, Speexx
• Learning opportunities: regular professional training and courses.

At Coface Romania, we value curiosity, drive, and innovation. If this resonates with you, JOIN US!