Customs Assistant, GBS Customs (M/F/D)

Job Req Number:  122964

Time Type: Full Time

P&O Specialist: Iulia Anania

We are looking for a Customs Assistant who will be working in a team dealing with customs administration processes, providing highest quality services for customs processes. Preparation of customs declarations (Export/ Import/ Transit), Intrastat, working with authorizations (POA), support of financial settlements (Fiscal Representation). Handling inquiries from internal customers.  

Responsibilities:

• Prepare and process customs documentation accurately and within required timelines, ensuring compliance with relevant procedures and regulations.


• Provide timely support and responses to inquiries from DSV branches and customers.


• Collect, verify, and maintain customs and tax-related information required for customs clearance activities.


• Ensure proper administration of customs declarations, including archiving and data management in relevant systems.


• Contribute to process optimization, automation, and continuous improvement initiatives.


• Support onboarding and training of new team members and share knowledge within the team.


• Cooperate effectively with DSV branches, customers, and stakeholders across the DSV International Shared Service Center.


• Identify operational issues, escalate when necessary, and support the achievement of team objectives.


• Participate actively in team meetings, operational activities, and cross-functional initiatives.


• Continuously develop professional expertise through training and self-learning while supporting colleagues with subject matter knowledge.


• Promote compliance, safeguard company assets, and report any irregularities or misconduct.


• Perform all responsibilities in accordance with DSV policies, procedures, values, and organizational culture.

Qualifications:

• Higher education preferred (faculties: Customs, Transport, Logistics, Law, Administration or related).


• Knowledge of the English language at min. B2 level.


• Knowledge of MS Office, especially Excel. 


• Ability to work under time pressure.


• Ability to cooperate and communicate in an international environment.


• Ability to effectively share knowledge and experience with other team members to improve own and co-workers' competences.


• Ability to present data and to prioritize.