We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
We connect. We inspire.
Role Purpose
Lead the end-to-end operational delivery of examinations, ensuring all activities are delivered in line with global standards, awarding body requirements, and compliance expectations. Oversee test readiness, test day execution, and post-test processes, while managing venue strategy, sourcing, contracting, utilisation, and performance. Manage the full lifecycle of delivery partners, including onboarding, training, performance monitoring, and service reviews, ensuring agreed service levels, quality standards, and exam security requirements are consistently met. Work closely with Planning & Registration and Workforce Resourcing teams to align capacity, readiness, and operational plans, while managing risks, disruptions, and delivery escalations to minimise impact on customers and business performance.
Drive a high-quality customer and partner experience through effective stakeholder management, continuous improvement, and strong operational governance. Monitor delivery performance, candidate experience, compliance, and supplier effectiveness, implementing corrective actions and long-term improvements where required. Manage local delivery budgets, contracts, and supplier costs to ensure value for money and informed decision-making through accurate performance reporting. Where applicable, lead and develop delivery teams, embedding a culture of safety, security, accountability, and customer focus while building operational capability, resilience, and succession readiness.
Qualifications & Skills
Essential
Desirable
Important Information
This role is only open for candidates who have the legal right to live and work in the job location
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email [email protected]
GrabJobs is the no1 job portal in Romania, connecting you to thousands of jobs fast! Find the best jobs in Romania, apply in 1 click and get a job today!
Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.
Your email job alert is now active!