Intune and M365 Expert

Who we are

NTT DATA is a leading global provider of infrastructure and platform services, partnering with some of the world’s most innovative technology vendors. We help organizations modernize their IT landscapes, increase operational efficiency, and enable sustainable business growth through reliable and scalable platforms. We’re looking for passionate, curious, and motivated individuals to join our team and work with clients to translate complex technology into real business value—driving transformation, resilience, and long-term success.

What you'll be doing

• Provide Level 3 support for Microsoft Intune and Microsoft 365 environments, including advanced troubleshooting and root cause analysis.


• Manage and maintain endpoint devices, including Lenovo laptops, Apple iOS/iPadOS devices, and related peripherals.


• Device Management for laptops (mainly Lenovo), mobile devices (Apple iOS/iPadOS), and peripherals.


• Collaboration and productivity tools management, including Microsoft 365 services (Windows, SharePoint, Teams, OneDrive, M365 E3/E5).


• Security, identity, and access services using Intune, Autopilot, Apple Business Manager, Microsoft Entra ID, and Active Directory.


• Administer and optimize Microsoft 365 services such as Teams, SharePoint, OneDrive, and Windows enterprise environments.


• Design, implement, and support device enrollment and lifecycle management using Intune, Autopilot, and Apple Business Manager.


• Ensure secure identity and access management through Microsoft Entra ID and Active Directory.


• Monitor system performance, reliability, and security compliance across all managed endpoints and services.


• Collaborate with cross-functional teams to deliver seamless end-user experiences and continuous service improvements.


• Maintain documentation, knowledge base articles, and operational procedures.


• Support incident, problem, and change management processes in line with ITIL/ITSM frameworks.

What you'll bring along

• Strong hands-on experience with Microsoft Intune and Microsoft 365 (E3/E5).


• Expertise in device management for Windows and Apple ecosystems.


• Solid understanding of Microsoft Entra ID (Azure AD) and Active Directory.


• Experience with Autopilot and Apple Business Manager.


• Knowledge of endpoint security, compliance policies, and conditional access.


• Familiarity with ITIL/ITSM processes and service management tools.


• Strong analytical and troubleshooting skills.


• Excellent communication and documentation abilities.


• Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate, Enterprise Administrator Expert) are a plus.


• Experience with scripting (PowerShell) and automation is an advantage.


• Knowledge of mobile application management (MAM) and mobile device management (MDM) strategies.