Role Overview
Sophos is a global leader in cybersecurity, protecting organizations of all sizes from advanced cyber threats. The Office Manager supports the effective delivery of workplace services at the Sophos Bucharest office, ensuring a safe, secure, compliant, and high-quality working environment for employees and visitors.
This role is a key local facilities contact, requiring an independent individual working closely with regional Facilities, Health & Safety, Security, HR, IT, and Finance teams. The successful candidate will take a proactive, hands-on approach to facilities operations while supporting global standards and local regulatory compliance. This is not a people management role.
Key Responsibilities
Facilities Operations
- Support the day-to-day management of Sophos’ Bucharest office, ensuring the office is safe, functional, and well-maintained
- Coordinate building services including cleaning, security, reception, waste management, HVAC, and general maintenance
- Run reception desk and oversea use of visitor management systems
- Manage courier and post services both incoming and outgoing
- Manage reactive facilities issues and ensure timely resolution
- Carry out regular site inspections and maintain action plans
Health, Safety & Compliance
- Take the role of Secretary of the OHS Committee (CSSM – Comitetul de Securitate si Sanatate in Munca at company level)
- Support compliance with Romanian Health & Safety legislation (SSM and PSI)
- Assist with risk assessments, fire safety compliance, drills, and documentation, Support contractor induction and compliance checks
- Assist with incident reporting and corrective actions
Vendor & Contract Management
- Liaise with the landlord, property managers, and service providers
- Support contract and SLA management
- Raise and track purchase orders and invoices
- Support budget tracking and cost control
Workplace Services & Projects
- Support office moves, space reconfigurations, and furniture installations
- Assist with workspace and meeting room management
- Support workplace related employee initiatives and office events ensuring seamless end user experience
Stakeholder & Employee Experience
- Act as a point of contact for facilities related queries
- Communicate facilities updates and planned works clearly
- Build strong relationships with internal and regional stakeholders
Reporting & Administration
- Maintain asset registers, inventories, and compliance trackers
- Prepare reports for Facilities Manager and regional leadership
- Support continuous improvement of facilities processes
Skills & Competencies
- Strong organizational and problem-solving skills
- Hands-on and service-oriented approach
- Understanding of workplace health, safety, and security principles
- Ability to manage multiple priorities in a corporate environment
- Strong communication and stakeholder management skills
Experience & Qualifications
Essential
- Experience in facilities, office management, or workplace operations
- Knowledge of Romanian Health & Safety (SSM/PSI) with current SSM 40 hour OHS (SSM) training Certificate, or be willing to complete upon joining Sophos (costs will be covered by the business)
- Experience managing vendors and service providers
- Fluent Romanian and good working knowledge of English
Desirable
- Experience in a multinational or corporate environment
- Facilities, health & safety, or technical qualifications
- Experience supporting office projects
- First Aid Certification