Player Experience Tester

Position Summary

We are seeking a detail-oriented and highly observant Player Experience Tester to ensure the quality, accuracy, and operational readiness of live casino and slot games across studio environments and operator platforms.

The role focuses on validating slots and live casino table presentation, camera positioning, lighting setup, UI elements, game configurations, betting functionality, and operator integrations from a real player perspective.

The Player Experience Tester will perform hands-on testing in live and pre-production environments, identify issues affecting gameplay or user experience, and coordinate with internal departments to ensure timely resolution.

Key Responsibilities

Live Studio & Table Validation

• Visually inspect live casino tables and studio environments to ensure compliance with operational and branding standards.
• Verify camera positions, camera transitions, framing, and overall broadcast quality.
• Check studio lighting conditions and ensure consistent visual presentation across tables.
• Validate table layouts, dealer visibility, wheel/card visibility, and overall player-facing presentation.

UI & Configuration Testing

Verify game UI elements including:

• Betting panels
• Overlays
• Statistics
• Roadmaps
• Game history
• Timers
• Multilingual content
• Table names and labels

• Validate table limits, currencies, betting options, and game configurations against approved configurations.
• Ensure all game rules and settings are correctly applied.

Operator Lobby & Integration Testing

• Check games across operator lobbies and aggregation platforms.
• Verify game visibility, categorization, thumbnails, localization, and launch functionality.
• Ensure games are accessible and playable on desktop and mobile devices.
• Validate game loading times, stream stability, and session launch functionality.

Gameplay & Betting Validation

• Launch games and perform end-to-end gameplay testing.
• Place real or test bets to verify:
• Bet acceptance
• Balance updates
• Chip behaviour
• Game flow
• Side bets
• Autoplay
• UI responsiveness (where applicable)
• Monitor gameplay for visual, functional, or operational inconsistencies.

Issue Reporting & Coordination

• Identify, document, and report issues with clear reproduction steps and supporting evidence.
• Escalate issues to the appropriate departments, including Product, Operations, Studio, and Integration.
• Track reported defects until resolution and retest fixes when required.

Quality Assurance & Compliance

• Ensure compliance with internal quality standards and regulatory requirements.
• Maintain detailed testing documentation, reports, and checklists.

Slot Game Functional Testing

• Test slot games across desktop, mobile, and tablet devices.
• Verify game launch functionality and overall gameplay stability.
• Validate:
• Reels
• Paylines
• Symbols
• Animations
• Sound effects
• Autoplay
• Turbo/Spin features
• Buy Bonus functionality (where applicable)
• Ensure correct game behaviour during normal gameplay and edge-case scenarios.

RTP & Configuration Verification

Validate slot game configurations including:

• RTP profiles
• Bet limits
• Currencies
• Volatility configurations
• Feature enablement/disablement
• Ensure jurisdiction-specific configurations are correctly applied.

Requirements

• Experience in QA testing, live casino operations, game testing, or a related field.
• Strong understanding of live casino games such as Blackjack, Roulette, Baccarat, and game shows.
• High attention to detail and strong observational skills.
• Ability to identify visual, UI, and configuration inconsistencies quickly.
• Experience with bug reporting and tracking tools such as Jira.
• Good communication and reporting skills.
• Ability to work in a fast-paced operational environment.

What’s in it for you?

• Experience a dynamic and team-orientated work environment.
• Opportunities for personal growth and learning.
• An open, inclusive, and supportive team where you will be valued, and your suggestions will be welcome.
• 24 days' paid holiday per year, in addition to local public holidays.
• Hybrid working with flexible start times (2 days in the office, 3 days from home).
• Private medical insurance.
• Team building opportunities.
• Meal coupons provided.
• Parking (limited).

Our team is committed to keeping remuneration and benefits under constant review to ensure our offering remains competitive and relevant.