IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.
Purpose
This role is responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.
Key Missions
Hardens platforms or products before and after they go live by reviewing their design, security and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators
Maintains platforms or products after go live by measuring and monitoring their availability, performance and overall system health
Recovers platforms or products during production incidents to meet targeted service-level agreements
Performs detailed root cause analysis and conduct post-mortem analysis
Seeks proactively for improvements of non-functional requirements and cooperates with development and product teams to improve operational aspects of platforms or products
Participates to the Change Advisory Board and validate readiness, security and maturity of new releases through development, execution and verification of automated smoke test
Supports stakeholders by providing technical expertise when necessary Drives improvements in SRE across all team members with strong collaboration of SRE manager
Coaches and mentors different teams in technical areas, develop the knowledge of related technologies (monitoring, deployment, cloud tools etc.)
Brings proactive support approach, product design review, collaboration with development team during product development
Communicates with internal and external stakeholders during planned interventions or changes and outages
Profile & Other Information
Candidate Profile
- Strong “technology enthusiast” mindset with deep technical curiosity
- Proactive, ownership-driven approach
- Excellent problem-solving and analytical skills, with strong attention to detail
- Effective communicator, able to interact professionally with internal and external stakeholders, as well as third-party companies
- Ability to deliver training sessions and actively share knowledge across teams
- Comfortable working in an international, distributed team environment
- Bachelor’s degree preferred, or equivalent relevant work experience
- Minimum of 5 to 10 years of relevant professional experience
- Individual contributor role (no direct management)
- Experience working in a global environment
Benefits & Growth Opportunities
- Comprehensive private health insurance (Signal Iduna)
- Life insurance coverage for enhanced financial security
- 25 days of paid annual leave to support a healthy work-life balance
- Flexible benefits platform (budget of 1,100 RON), tailored to your individual needs
- Annual leave entitlement that increases with seniority in the company
- Weekly “Croissants Friday” perk
- Access to Bookster for continuous learning and personal development
- Training programs and ongoing learning opportunities to support your professional and technical growth
- Regular fruit days (Tuesday & Thursday) to promote a healthy and enjoyable workplace
IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.